Medical Receptionist (Roving) | TLC Medical Centres
Full-Time | Roving Role | Travel Across TLC Medical Centre Locations
Are you an experienced Medical Receptionist who thrives in a fast-paced healthcare environment and genuinely enjoys helping people?
At
TLC Healthcare
, we're looking for a friendly, organised, and customer-focused
Medical Receptionist
to join our growing Primary Care team. As a key member of our medical centres, you'll play an important role in creating a positive patient experience while supporting the day-to-day operations of our clinics.
This is a unique
roving opportunity
offering variety, flexibility, and exposure across multiple TLC Medical Centre locations, making it ideal for someone who enjoys building relationships, working collaboratively, and adapting to different environments.
Why You'll Love This Role
Variety and flexibility working across multiple medical centres
Be part of a growing and innovative healthcare organisation
Work alongside experienced doctors, nurses, and allied health professionals
Make a genuine difference in the patient experience every day
Ongoing learning and development opportunities
Supportive team culture that values collaboration and excellence
About TLC Healthcare
TLC Healthcare is an established leader in integrated healthcare, aged care, and wellbeing services. Guided by our values of
Respect, Accountability, Excellence, Collaboration, Integrity, and Innovation
, we're committed to delivering exceptional care and service to the communities we support.
About TLC Medical Centres
Our medical centres provide high-quality, patient-centred healthcare services through a multidisciplinary model of care. From general practice through to allied health and specialist services,



we are dedicated to improving the health and wellbeing of every patient who walks through our doors.
About the Role
Reporting to the Regional Manager, you will be one of the first points of contact for patients, families, and visitors. You'll be responsible for delivering exceptional customer service while supporting the smooth and efficient operation of our medical centres.
Key Responsibilities
Welcome patients and visitors with warmth and professionalism
Manage appointment bookings, patient enquiries, and reception activities
Answer incoming calls and coordinate calendars efficiently
Maintain accurate patient records and administrative documentation
Process medical and allied health billings and invoices
Support NDIS, Support at Home, and WorkCover administrative processes
Assist with quality improvement initiatives and accreditation requirements
Work collaboratively with clinical and administrative teams across multiple sites
Provide general administrative support to ensure the smooth operation of the clinic
About You
You are a proactive and adaptable administration professional who enjoys delivering outstanding customer service in a healthcare setting.
To be successful, you will have:
Previous experience in Medical Reception or Healthcare Administration
Strong experience using
Best Practice software
(2+ years preferred)
Experience with
allied health billing
Exposure to
NDIS, Support at Home and/or WorkCover invoicing
(highly regarded)




Excellent communication and interpersonal skills
Strong attention to detail and organisational ability
The ability to confidently manage competing priorities in a busy environment
High-level computer skills across Microsoft Office and clinical management systems
A skilled and confidential approach when handling sensitive information
A positive, flexible, and team-focused attitude
Current Australian Driver's Licence
Willingness to travel between TLC Medical Centre locations
Current NDIS Check (including Police Check)
Full Australian working rights
What We Offer
At TLC Healthcare, we invest in our people and support their wellbeing both inside and outside of work.
Benefits Include:
Employee wellbeing program and wellness initiatives
Free gym membership
Discounted health insurance
Novated leasing options
Access to TLC's Employee Shopping Portal
Employee Assistance Program (EAP)
Ongoing professional development and career growth opportunities
Supportive leadership and collaborative team culture
If you're passionate about delivering exceptional patient experiences and want to be part of a team that genuinely cares about its people and community, we'd love to hear from you.
We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.
Our culture is based on a supportive team environment where people thrive and achieve their best professionally.
TLC Healthcare encourage all people of different backgrounds to apply.
As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.
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📌 Medical Receptionist (Melbourne)
🏢 TLC Medical Centres
📍 Melbourne