ABOUT JOVAL GROUP
Joval Group is a group of independently run entities that include: Joval Wines, Joval Family Wines, BAM Wine Logistics and red+white cellar NZ. Joval Group has been involved in the wine industry for over 30 years at every level across grape growing, wine production, wholesale, warehousing & logistics, retailing and glassware. We are an Australian privately-owned group of companies deeply immersed in every aspect of wine.
THE ROLE & WHY JOIN US
Based in Abbotsford, you will report to our Chief Information Officer and lead a team of three. You will lead the effective management, performance and evolution of Joval's business applications and platforms across five different entities. Your environment is Microsoft centric and includes Microsoft D365 Business Central, D365 Customer Engagement, Power Platform, Power BI, Copilot, Azure Integration Services and others.
What's on offer:
A newly created full-time permanent role in a family-owned Australian business
Annual wine allowance of $350 and staff pricing on our products
We give you freedom within a framework and lean into our value of go for it!
Based in a beautiful office in Abbotsford with work from home options
Access to novated leasing providers
Chance to join a growing business and work across multiple entities
Access to three wellness days per year, annual flu jabs and health insurance discounts
Onsite car parking and end of trip facilities
Well-equipped kitchen, including barista coffee, tea, fresh fruit & bread + more
Frequent social events, morning teas, afternoon wine tastings and quizzes
Ongoing support and development, leadership programs and online learnings
Opportunity to study WSET and secure a formal wine qualification.
KEY RESPONSIBILITIES




Your early priorities as Business Applications Manager will have you reviewing how applications are currently managed and putting the right lifecycle, support and governance processes in place. You will help transition major projects into steady-state operations, including D365 Customer Engagement and Shipsy TMS.
You will be given genuine ownership of the business applications and platform landscape. Other key responsibilities include:
Ensuring our systems remain reliable, secure, supported and fit for purpose.
Establishing and maintaining a consistent Application & Platforms lifecycle management framework
Supporting significant projects across the business from CRM implementation to Transport Management System go live.
Coaching and developing your team while balancing BAU, development and continuous improvement priorities
Working hands-on with developers, vendors and partners to investigate incidents
Acting as a senior escalation point for complex applications, integration and platform issues
THE IDEAL CANDIDATE
Our ideal candidate will have strong technical experience with the Microsoft ecosystem, bringing a depth of experience in supporting technical matters. You'll be someone who can comfortably move between strategy, people leadership and hands‐on technical problem-solving. You will bring:
Strong hands‐on experience managing Microsoft business applications and platforms
Leadership skills, with experience leading, coaching & developing a technology team
A solid background in application lifecycle or platform management
Technical depth in investigating complex issues
Experience managing vendors, implementation partners and other providers
Ideally, experience in FMCG but this is not essential
A practical understanding of cloud platforms, governance, cybersecurity risk and resilience.
Please note: The successful applicant must have a valid working visa, will be required to complete a National Police Check and provide references.
#J-*****-Ljbffr

📌 Business Applications Manager (Melbourne)
🏢 Joval Group
📍 Melbourne