Drive national growth with one of Australia's most trusted brands
O'Brien is Australia's leading provider of automotive glass repair and replacement services, supporting over 400,000 customers annually. We're looking for an experienced National Business Development Manager - Commercial Vehicles to join our team on a 12-month fixed-term contract and lead the growth of a key national portfolio.
This is an opportunity to take ownership of strategic customer relationships, drive commercial outcomes, and make a lasting impact across a national business.
What's in it for you?
Join a trusted and iconic Australian brand
Lead a national commercial portfolio with significant growth potential
Work with major fleet and commercial vehicle customers
Influence strategy and deliver meaningful business outcomes
Collaborate with senior leaders and cross-functional teams
Competitive salary package and tools of trade
About the Role
Reporting to the Head of Commercial Partnerships, you'll be responsible for managing and growing O'Brien's Commercial Vehicles portfolio across Australia.
You'll oversee the full commercial lifecycle, from identifying and securing new opportunities through to contract negotiations, account management, and ongoing customer growth.
This role combines strategic thinking with hands-on execution and will suit someone who enjoys building relationships, solving customer challenges, and driving commercial performance.
Key Responsibilities
Business Development & Growth
Develop and execute the national sales strategy for the Commercial Vehicles portfolio
Identify, pursue, and convert new business opportunities
Lead tenders, proposals, and commercial negotiations
Manage pipeline, forecasting, revenue, and margin performance
Key Account Management
Build and maintain strong relationships with key customers and industry stakeholders




Act as the primary commercial contact for national accounts
Conduct regular customer reviews and business performance discussions
Resolve customer issues and escalations effectively
Commercial Management
Negotiate and manage commercial agreements
Develop pricing, service levels, KPIs, and contract frameworks
Protect commercial performance and manage risk
Work closely with operational teams to ensure successful delivery
Performance & Reporting
Analyse account performance and identify growth opportunities
Provide commercial insights and recommendations
Monitor customer trends, market activity, and business performance
About You
You'll be a commercially astute business development qualified with strong experience managing large customer relationships and driving revenue growth.
You'll bring:
10+ years' experience in Business Development, Sales, or Account Management
Experience working with large B2B customers and commercial contracts
Strong negotiation and stakeholder management skills
A proven track record of delivering sales growth and commercial outcomes
Excellent communication and relationship-building abilities
The ability to influence stakeholders across all levels of the business
Nice to Have
Experience within the automotive, fleet, transport, trade, or service industries
Relevant tertiary qualifications
Experience managing national customer portfolios
Why O'Brien?
At
O'Brien®
, we put our customer at the heart of everything we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of
Belron®,
worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents.
If you're looking for a high-impact opportunity where you can contribute immediately and drive meaningful commercial outcomes, we'd love to hear from you.
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📌 Business Development Manager (Melbourne)
🏢 O'Brien
📍 Melbourne