Are you an experienced finance professional looking to bring your skills to a purpose-driven organisation?
At BASSCARE, we believe that behind every financial transaction is a person who relies on our services. As our Accounts Receivable Officer, you will play a vital role in keeping our finance operations running smoothly while delivering customer-focused service to our residents, clients and their families.
Working closely with our Senior Accounts Receivable Officer and Finance Manager, you will oversee end-to-end AR processes across Residential Aged Care, Retirement Living, and Community Services.
Why work at BASSCARE?
Permanent Full Time
Not-for-Profit salary packaging
– up to $15,900 per year + Meals & Entertainment benefits
Ongoing training and professional development opportunities
Access to our Employee Assist Program (EAP)
Access to our amazing Recognition and Reward program
Regular social functions
Supportive and inclusive team setting
What You'll Be Doing?
Reporting to the Senior Accounts Receivable Officer, responsibilities include:
Keeping resident records, fees and funding details accurate and up to date including admissions, discharges and leave.
Running billing across all three services, from monthly invoices to final accounts and refunds.
Reconciling government funding and working with the Department to resolve variances.




Managing the receivables ledger, following up overdue balances and overseeing payment plans.
Looking after accommodation payments and prudential disclosure requirements.
Processing receipts and allocating payments, supporting month-end, audit and government reporting.
Answering billing queries from residents and families, and keeping our procedures current and compliant.
Hours and Locations
Monday to Friday, 9am – 5pm
What You'll Need to Succeed
Minimum 3 years' experience in an Accounts Receivable role
Strong understanding of accounts receivable procedures and accounting principles
Proficient in general office administration tasks
Excellent attention to detail and time management skills
Strong communication and interpersonal skills
Experience in aged care or a similar environment (highly desirable)
Familiarity with finance-related systems used in residential care (highly desirable)
Why Join BASSCARE?
BASSCARE has supported older adults in Boroondara for nearly 70 years. We offer a unique blend of aged care including residential care and retirement living, dementia services, community services and home-based care. We are committed to providing safe, respectful and quality care in an aged care environment.
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📌 Accounts Receivable Officer (Melbourne)
🏢 Basscare
📍 Melbourne