2IC / Retail Sales Assistant : Clarks Northland
Location: Northland Shopping Centre, Preston VIC
Brand: Clarks
Position: 2IC / Retail Sales Assistant
Join the Clarks Team
We're looking for an enthusiastic and motivated 2IC / Retail Sales Assistant to join our team at Clarks Northland.
This is a great opportunity for someone who loves retail, enjoys working with customers, and is ready to take on additional responsibility while supporting the Store Manager with the day-to-day running of the store.
As our 2IC, you'll play an important role in driving sales, supporting the team, maintaining high store standards, and helping create an exceptional experience for every customer.
About the Role
Working closely with the Store Manager, your responsibilities will include:
Delivering exceptional customer service and confidently recommending products to suit customer needs
Driving individual and store sales targets and KPIs
Supporting the Store Manager with daily store operations
Leading and inspiring the team when the Store Manager is not present
Assisting with visual merchandising and maintaining premium store presentation
Supporting stock management, replenishment and operational tasks
Helping coach team members to improve their sales and product knowledge
Building strong customer relationships and supporting our customer loyalty initiatives
Opening and closing the store when required
Contributing to a positive,



accountable and results-driven team culture
ROSTER:
Monday 9am-5pm
Thursday 9am-2pm
Friday 12-4pm
Sunday 10am-5pm
total hrs 22 hours per week (not limited to, can increase during peak trade)
About You
Has previous retail or customer service experience
Is confident, energetic and passionate about sales
Enjoys working towards targets and KPIs
Has strong communication and customer service skills
Is reliable, organised and able to take initiative
Can confidently lead and support a team
Has a genuine interest in footwear, fashion and delivering a premium customer experience
Is available across a flexible retail roster, including weekends and peak trading periods
Previous leadership, keyholder or 2IC experience is highly regarded, but we are also open to strong retail salespeople who are ready to take the next step into leadership.
Why Join Clarks?
Clarks is an internationally recognised footwear brand with a strong heritage in quality, comfort and craftsmanship.
Joining our Northland team is an opportunity to develop your retail leadership skills, take ownership of store performance and be part of the continued growth of Clarks across Australia.
If you're passionate about customers, motivated by results and ready to progress your retail career, we'd love to hear from you.
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