Implementation and Operations Lead - Logistics Start Up
Ever thought there has to be a better way to run freight? So did we, so we built it.
We're an Australian logistics technology start-up founded by people who have spent their careers running freight operations. We're solving a problem every forwarder knows well and nobody has fixed. The platform is built, our first customer is going live and more are lined up behind them. We're keeping the detail under wraps for now. Shortlisted candidates will get the full story.
The role
This is a founding role, working directly with the founder. You'll take each new customer from signed agreement to running smoothly on the platform, and keep them there.
Lead customer implementations: understand how they work today, set the platform up around it, train their team and manage go-live
Run day-to-day operations for live customers and fix problems before they have to ask
Keep customers, transport providers and our developers working together




Test current features against real-world operations and say plainly whether they're ready
Build the processes and playbook as we grow
About you
Freight forwarding background with solid FCL import and/or export experience
CargoWise (CW1) experience highly regarded
System savvy and quick to pick up new technology
Comfortable juggling multiple stakeholders at once
Self-starting and motivated. You'd rather build something than inherit it
Project management or system implementation experience a big plus
A solid industry network is a bonus
Analytical mind-set and experience
What's on offer
$100,000 to $110,000 plus super p.a.
A ground-floor role in a niche business with real momentum
Working directly with the founder, with a real say in how the business is built
Room to grow as the team does
Hybrid working from Melbourne.
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📌 Implementation And Operations Lead - Logistics Start Up (Melbourne)
🏢 TRP Recruitment
📍 Melbourne