We are looking for an organised, proactive
Sales & Operations Administrator
to join our Melbourne team.
Based alongside our existing Melbourne operations team, this role will provide dedicated
sales administration and operational support to our QLD and NSW business
, helping our sales representatives and customers from initial enquiry and order entry right through to production, logistics and delivery.
This is a hands-on administration role suited to someone who enjoys working in a fast-moving environment, keeping orders moving, solving problems and supporting sales teams to deliver a great customer experience.
What you'll be doing
Providing day-to-day sales administration support to our QLD and NSW sales teams
Responding to customer and sales representative enquiries
Preparing and assisting with quotes, product information and order updates
Entering and processing customer and sales representative orders accurately
Reviewing orders to ensure information is complete before processing
Coordinating orders through internal systems and with our factories
Tracking production, shipping and delivery progress
Maintaining accurate customer, sales and order records
Supporting invoicing and general back-end sales administration
Coordinating 3PL and logistics administration, including shipment records and documentation
Liaising with sales, operations, customer service, warehouse, freight and factory teams
Following up outstanding information and proactively escalating delays or issues
These responsibilities reflect the sales support, order processing, factory coordination and logistics administration requirements of the position description.




About you
We're looking for someone who is
highly organised, accurate and customer focused
, and who enjoys being the person behind the scenes making sure things get done.
Ideally, you'll bring:
Experience in sales administration, customer service, order processing or operations support
Solid order entry and administration skills
Excellent attention to detail
Confident written and verbal communication
The ability to manage multiple priorities and deadlines
Confidence learning new business systems
Experience with Monday.com or similar task/project management systems would be advantageous
A proactive attitude and willingness to take ownership
A collaborative approach and ability to work across multiple teams
These requirements are aligned to the experience and skills specified in the PD.
This role provides the opportunity to become an important link between our
Melbourne operations team and our QLD and NSW sales activity
.
You'll work across the full sales administration cycle rather than performing purely transactional data entry, gaining exposure to sales, order processing, production, factories, logistics, freight and customer service.
The PD specifically identifies regular relationships across Sales, Order Entry, Warehouse & Logistics, Operations, Graphic Design, Customer Service and Finance, as well as customers, factories, freight carriers and suppliers.
Interested?
If you're an experienced administrator who enjoys supporting sales teams, keeping orders moving and working in a busy operational environment,
we'd love to hear from you.
#J-*****-Ljbffr

📌 Sales & Operations Administrator (Melbourne)
🏢 Belgravia Apparel
📍 Melbourne