Are you seeking a great opportunity to work as a Junior Administrator with market leaders and innovators in a well-established, third-generation family business?
This could be the role for you!
This is a 'hands on' environment that requires a dedicated person who has a 'can do' flexible attitude, a solid customer service focus, data entry and general Administration tasks.
Responsibilities:
Ensure all processes are adhered to, maintained and recommendations for improvement provided to assist with continuous improvement of business practices
Provide a high level of Customer Service where required including order entry, customer enquiries, sample requests, and quotes
Notify customers of orders ready for collection
Assist in the delivery of mail to the post office when required
Ensure all details entered into the system are accurate and updated as required to ensure data integrity.
Provide sales data for the completion of reports
Contribute to the maintenance of the Company website and online social platforms
Assist in incoming calls by answering all calls in a timely manner and direct as necessary.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution




Create promotional material and submit to the market when required, including but not limited to, flyers, brochures, or specials
Maintain Customer Profile Pricing and Advanced pricing in system
Complete Customer RA Forms when required and review the RA Log and provide a summary of findings
Other duties as required by the Executive Assistant
Experience/Skills required:
Administration/Data Entry/Invoicing/Customer Service experience or willing to be trained
Confident in dealing with customers and Customer Service focused
Highly organised
Ability to multitask and co-ordinate workloads
Advanced communication skills both written and verbal
Professional phone manner
Able to work in a small team and independently
Positive, 'can do' attitude and flexible approach
Computer literate in Microsoft Office software i.e. Excel/Word
High level attention to detail and accuracy
Solid work ethic
Well presented
Punctual and reliable
Driver's licence and car
Days/Hours:
Monday to Friday – 9am – 5pm
Hourly Rate: $31 + super (depending on experience)
Start Date:
11th January **** (approximately)
#J-*****-Ljbffr

📌 Administrator (Melbourne)
🏢 LEC Recruitment
📍 Melbourne