Shield AI is hiring a Hivemind Field Solutions Engineer based in Melbourne, Australia to support technical sales, customer engagements, demonstrations, and capture activities focused on advanced simulation, synthetic environments, image generation systems, and AI-enabled mission systems. This role will support international defense simulation, training, test, and evaluation customers, with a focus on Australia, the Indo-Pacific, AUKUS, and allied defense partners. The Field Solutions Engineer will help customers understand how Shield AI and Aechelon capabilities can support next-generation synthetic battlespace environments, live-virtual-constructive ecosystems, and AI-enabled simulation use cases.
Key responsibilities
Serve as a customer-facing technical expert for Shield AI simulation, synthetic workplace, and AI-enabled mission system capabilities
Support customer discovery, technical briefings, demonstrations, technical interchange meetings, RFIs, RFPs, proposals, white papers, and capture activities
Translate customer mission needs, training objectives, test requirements, CONOPs, and integration considerations into credible solution concepts
Support engagements involving advanced defense simulation, training, test, and evaluation environments across Australia, the Indo-Pacific, AUKUS, and allied markets
Explain image generation systems, synthetic environments, PAIBs, threat models, LVC architectures, sensor simulation, scenario generation, and AI-enabled synthetic agents to technical, operational, commercial, and leadership audiences
Partner with Business Development, Capture, Product, Engineering, Customer Engagement, Program, and technical teams to represent customer requirements, risks,



roadmap gaps, and field feedback
Help customers evaluate how advanced simulation and synthetic environments can support operational training, mission rehearsal, test and evaluation, experimentation, force modernization, and AI/autonomy development
Develop technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, white papers, technical explainers, and customer-specific briefing materials
Maintain product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, roadmap timing, and integration considerations
Build trusted relationships with customer technical stakeholders, operational users, acquisition stakeholders, regional partners, and internal cross-functional teams
About you
7+ years of experience in modeling and simulation, training systems, test and evaluation, image generation systems, synthetic environments, defense software, aerospace systems, solutions engineering, systems engineering, field applications engineering, technical sales, or related technical customer-facing roles
Direct hands-on experience with advanced defense simulation, training, or test environments, or similar synthetic battlespace ecosystems
Practical experience with image generation systems,



platform-in-a-box systems, synthetic environments, threat models, constructive entities, sensor simulation, scenario generation, or live-virtual-constructive environments
Strong understanding of how simulation systems are used for operational training, mission rehearsal, experimentation, test and evaluation, and capability development
Experience supporting customer-facing technical engagements, proposal efforts, integration discussions, technical interchange meetings, or operational workshops
Ability to translate customer requirements, mission needs, training objectives, and technical constraints into feasible solution concepts, requirements, demos, and product feedback
Strong written and verbal communication skills, with the ability to explain complex technical systems to technical, operational, commercial, and leadership audiences
Ability to work cross-functionally with Business Development, Product, Engineering, Customer Engagement, Program teams, technical SMEs, and regional partners
Willingness and ability to travel internationally for customer engagements, demonstrations, exercises, and internal meetings
Professional fluency in English
About us
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide.
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📌 Staff Field Solutions Engineer (Melbourne)
🏢 SHIELD
📍 Melbourne