Find your further at Ventia with this internal opportunity.
Accommodation, Cleaning & Guest Services Supervisor
Ventia | Defence Base Services
Anglesea Barracks, Hobart
Are you an organised people leader who enjoys balancing operational supervision with administration and customer service?
Ventia is seeking an
Accommodation, Cleaning & Guest Services Supervisor
to oversee accommodation, guest services and cleaning operations across Defence accommodation sites. This is a hands‐on leadership role that combines team supervision, site inspections, stakeholder engagement and administration to ensure high-quality service delivery for Defence personnel.
About The Role
Reporting to the Transport, Accommodation and cleaning Manager, you'll be responsible for the day‐to‐day coordination of accommodation and cleaning services across multiple Defence accommodation sites.
Your Responsibilities Will Include
Leading and supporting accommodation, guest services and cleaning teams
Conducting regular site inspections and audits to ensure cleaning standards are maintained
Managing accommodation bookings, room allocations, check‐ins and occupancy reporting
Investigating and resolving customer service issues
Monitoring contract compliance and quality standards
Coordinating maintenance requests and service delivery activities
Completing reporting, data entry and administrative tasks within various systems
Building strong relationships with Defence stakeholders and customers
About You
Experience supervising teams within accommodation, hospitality, facilities or cleaning services
Strong administrative and computer skills, with experience using Microsoft Office and operational systems
Confidence working with reports, bookings, scheduling and compliance documentation




Excellent organisational and time management skills
A keen eye for detail and quality assurance
Strong communication and stakeholder engagement skills
A proactive approach to problem‐solving and continuous improvement
What's on Offer?
Full‐time permanent opportunity
Supportive and collaborative team environment
Career development and progression opportunities
Access to employee benefits and wellbeing programs
The chance to support Australia's Defence community
Find Your Further at Ventia
At Ventia, we believe in creating opportunities for our people to grow and succeed. Whether you're looking to further your leadership career or broaden your operational experience, you'll be supported to develop your skills while delivering services that make a real difference.
Requirements
Australian Citizenship
Current Driver's Licence
Ability to obtain and maintain a Defence Security Clearance
Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another.
We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities.
We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.
About Ventia
As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.
#J-*****-Ljbffr

📌 Accommodation & Cleaning Supervisor Tas (Hobart)
🏢 Ventia
📍 Hobart