Senior Learning & Capability Architect, Customer Service (Melbourne)

Senior Learning & Capability Architect, Customer Service (Melbourne)

17 Oct
|
AFCA
|
Melbourne

17 Oct

AFCA

Melbourne

AFCA is seeking a Senior Specialist, Customer Service Capability to design, develop and deliver learning solutions that boost the performance of AFCA's Customer Service teams. You will lead induction programs and manage learning resources across the capability ecosystem.
Working with senior leaders and subject matter experts, you will translate business needs into practical, engaging learning experiences, applying adult learning principles and inclusive design to support a high-performing
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📌 Senior Learning & Capability Architect, Customer Service (Melbourne)
🏢 AFCA
📍 Melbourne

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