Strathfield College is a leading vocational education provider committed to delivering high-quality training and education that prepares students for successful careers in today's agile workforce. We pride ourselves on our innovative approach to vocational training, our dedicated faculty, and our strong partnerships with industry. Our mission is to empower learners with the skills, knowledge and confidence they need to thrive in their chosen fields and make meaningful contributions to their communities.
About the role
We are seeking an ICT Business Analyst to join Strathfield College in Melbourne on a full time basis. This is a strategic role that plays a crucial part in bridging the gap between our business operations and information technology systems. As an ICT Business Analyst, you will be responsible for understanding our vocational education delivery needs and translating them into effective technology solutions. You will work collaboratively across departments to analyse business processes, identify improvement opportunities, and ensure that our ICT systems support our commitment to educational excellence and operational efficiency.
Key responsibilities
Conduct thorough analysis of business requirements across academic and administrative departments to identify ICT needs and opportunities for system improvement
Gather and document detailed business requirements from stakeholders, translating them into clear technical specifications for development teams
Design and recommend ICT solutions that enhance teaching and learning outcomes, administrative efficiency and student experience
Facilitate workshops and meetings with key stakeholders to understand current processes and pain points within the vocational education environment




Evaluate existing systems and identify gaps where new technologies or upgrades could improve performance and user adoption
Collaborate with ICT teams to implement, test and deploy technology solutions, ensuring they meet business objectives
Provide ongoing support and training to end users on new systems and processes to ensure successful adoption
Monitor system performance and user feedback to identify opportunities for continuous improvement
Maintain documentation of system specifications, business processes and project outcomes
Stay current with industry trends and emerging technologies relevant to vocational education delivery
What we're looking for
Bachelor's degree in Information Technology, Business Information Systems, Computer Science or a related discipline, or equivalent professional qualification
Alternatively, proven experience (3+ years) working as an ICT Business Analyst, Systems Analyst or similar role in an educational institution or large organisation
Strong understanding of the Software Development Life Cycle (SDLC) and Agile/Scrum methodologies with the ability to understand complex business processes and translate them into technical requirements
Proficiency in business analysis tools and methodologies, including requirements gathering, process mapping and documentation techniques
Experience with enterprise systems,



student information systems (SIS) or learning management systems (LMS) is highly desirable
Excellent stakeholder engagement and communication skills, with the ability to work effectively across technical and non-technical audiences
Demonstrated project management experience and ability to manage multiple priorities in a fast-paced environment
Knowledge of vocational education frameworks, training delivery models and educational technology best practices would be advantageous
Strong attention to detail and commitment to data accuracy and security
Ability to work independently and as part of a collaborative team
Holding Australian working rights - Australian Citizenship or Australian Permanent Residency preferred
Strong English communication skills are preferred and Mandarin a bonus
What we offer
Strathfield College is committed to creating a supportive and enriching workplace where our employees can thrive. We offer competitive remuneration commensurate with experience and qualifications.
career development opportunities to support your career growth within the vocational education sector
flexible work arrangements where possible to support work-life balance
access to health and wellbeing initiatives
staff discounts on our vocational programs
We foster a collaborative culture that values innovation, continuous improvement and mutual respect.
We are an equal chance employer and actively encourage applications from individuals of diverse backgrounds and experiences. If you require any adjustments or alternative formats of information during the recruitment process, please do not hesitate to contact us.
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📌 Ict Business Analyst (Melbourne)
🏢 Strathfield College
📍 Melbourne