Retail Shop Officer - Werribee Open Range Zoo
Multi Seasonal Casual positions at Werribee Open Range Zoo - Retail
Salary - $***** Per hour + 12% superannuation
Must be available from November to April, Weekdays, Weekends, Public holidays and all Victorian school holidays
Zoos Victoria operates four landmark zoos, Healesville Sanctuary, Melbourne Zoo, Kyabram Fauna Park and Werribee Open Range Zoo. Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.
Love Retail? Great with people? Want a job that makes a difference?
Join the Retail team at Werribee Open Range Zoo and use your sales and customer services skills to help support conservation efforts that fight extinction - all while working in one of Victoria's most unique and exciting environments.
As a Retail Officer, no two days are the same. You'll be right in the action, connecting with visitors from all over the world, sharing conservation messages and delivering stound out retail experiences that leave people smiling.
This role is perfect if you:
Thrive in a fast- passed, energetic workplace
Love achieving Sales targets and celebrating wins
Enjoy talking to people and creating memorable moments
Want to work to contribute to something bigger
Demonstrated skills such as:
Delivering exceptional, friendly and engaging customer service.
Actively promoting retail products, campaigns and conservation messages
Driving Sales and achieving KPIs (ATV, UPT & Conversion)
Supporting stock management, Visual presentation and store Standards




Working as part of a passionate team to create unforgettable visitor experiences
About You
You're confident, motivated and bring positive energy to everything you do. You're comfortable approaching customers, love a challenge and take pride in great results.
You'll bring
A strong sales mindset and results-driven attitude
Excellent communication and people skills
The ability to stay calm, focused and friendly during busy periods
Strong attention to detail and a team-first approach
Application process & Key Requirements
Please note the following requirements as part of the application process:
Shortlisted applicants
will be invited to submit a short
2-minute video
as part of the selection process
Assessment Centre:
Applicants must be available to attend the assessment centre on
Wednesday, 28th October ****
Pre-employment Checks:
Successful applicants must be able to obtain and maintain a
Working with Children Check
and successfully complete a
National Police Check.
Commencement:
Successful applicants must be available to commence
week commencing 23rd November ****.
Availability:
Applicants must be available to work
weekdays,
weekends, public holidays and Victorian school holidays.
For more information on this role, please refer to the position description below.
If you have any questions about this role, please contact Samantha Copland ******
Applications close
at 5.00pm on Friday 23rd October ****.
Zoos Victoria welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, Zoos Victoria will provide reasonable adjustments for individuals with disability, illness or injury. If you require adjustments at any stage of the recruitment process,please advise via ******** or visithttps:/// for more information.
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📌 Retail Shop Officer - Werribee Open Range Zoo (Melbourne)
🏢 Zoos Victoria
📍 Melbourne