About The Role
Reporting to the Head of Sales of Schools and Regional Cities, the Sales Manager will lead our Cairns and Townsville sales teams to deliver strong sales performance, customer service and sustainable growth. Based in Cairns, this hands-on leadership role will also manage a portfolio of local customers, develop new business opportunities and support branch and regional performance.
Key Responsibilities
Create and execute strategic plans for new business growth in the segment testing initiatives and innovation to deliver a winning offer
Identify, manage and develop multi-level client relationships and grow existing accounts to establish COS as a preferred supplier
Provide leadership through effective communication, active coaching and development, leading to an improvement of sales results
Maintain accurate records of customer activity and pipeline in HubSpot (or relevant CRM), ensuring data quality and transparency.
Report regularly on portfolio health, opportunities, and risks to Sales Leadership.
Support the business in tender submissions, pricing reviews, and contract compliance for relevant government accounts.
Ensure all activity aligns with procurement and policy requirements for the public sector.
Represent COS in the region, ensuring strong customer relationships and community presence.
Act as the key sales leader for the North Queensland and Cairns branches, supporting local teams and customers.
About You
Experience building long-term relationships with customers and senior stakeholders
Proven ability to develop new business and grow existing customer accounts
professionally.
Confident in coaching and developing individuals to achieve performance targets and grow
Manages time, territory,



and competing priorities effectively in a geographically diverse region.
A collaborative, proactive approach with a focus on continuous improvement
Proficiency in HubSpot or similar CRM, along with Microsoft Office applications
Benefits of working with COS
Flexible hybrid workplace
Annual employee incentive scheme
Generous Reward and Recognition programs
Commitment to professional development with ongoing training and career development opportunities
Access to free Mental Health programs
Birthday, Paid Parental Leave and Purchase Leave available
Convenient location with free onsite parking
Employee discounts on full product range
Prospect to participate in community welfare and charity initiatives
Novated Lease / Salary Sacrifice for electric vehicles available
More about COS
When you join COS, you'll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.
Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.
Founded in ****, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we're ready to welcome you onboard!
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📌 Sales Manager (Queensland)
🏢 Complete Office Supplies Pty
📍 Queensland