We are seeking an enthusiastic and customer-oriented Front of House team member to join our agile team at Black Cup Cafe' in East Geelong, VIC. As the first point of contact for our customers, you will play a vital part in delivering an exceptional dining experience.
What you'll be doing
Greeting and welcoming customers in a friendly and professional manner
Assisting customers with menu selections and providing recommendations
Taking customer orders accurately and processing payments efficiently
Maintaining a high level of table service and ensuring customer satisfaction
Restocking and tidying the front of house area to keep it presentable
Providing support to the kitchen team as needed
What we're looking for
Previous experience in a customer-facing role, preferably within the hospitality industry
Strong communication and interpersonal skills with a genuine passion for providing excellent customer service
Ability to work effectively both independently and as part of a team
Enthusiasm,



flexibility and a positive attitude
A keen eye for detail and the ability to multi-task in a fast-paced environment
What we offer
At Black Cup Cafe', we pride ourselves on creating a welcoming and supportive work environment. In addition to a competitive hourly rate, we offer a range of employee benefits, including:
A fun and sociable team culture
About us
Black Cup Cafe' is a popular and highly regarded café located in the heart of East Geelong. We are passionate about serving our community with fresh, high-quality food and beverages, and providing an exceptional dining experience to all our customers. As an established business of 16yrs, we are committed to the development and well-being of our team, and we are always looking for talented individuals to join us on our journey.
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📌 Front Of House (Geelong)
🏢 Black Cup Cafe
📍 Geelong