Central Highlands Regional Council – Emerald QLD
Work Type:
Maximum Term Full Time - 24 Months
Directorate:
Corporate Services
Award & Salary:
In accordance with relevant industrial agreements, including the applicable Award, Order or Certified Agreement
Central Highlands Regional Council (CHRC) is seeking a motivated, reliable and eager-to-learn trainee to join our Information Technology team. This is an exciting opportunity to gain full-time, paid work while working towards a Certificate III in Information Technology.
As a trainee, you'll gain hands‐on experience supporting CHRC's Information, Communication and Technology (ICT) section while developing practical technical and customer service skills in a professional workplace environment. This practical experience, combined with formal training, will provide a strong foundation for a successful career in Information Technology.
What you'll bring
A positive attitude and genuine willingness to learn
A reliable approach to teamwork, with a focus on safety and following instructions
Basic computer skills and confidence using common software applications
An interest in technology and a desire to develop practical IT skills
Good problem-solving skills and a willingness to troubleshoot issues
Sound written and verbal communication skills
The ability to work effectively in a team and provide customer-focused support
A commitment to completing a Certificate III in Information Technology
A current Queensland C Class Provisional Driver's Licence (or eligibility and willingness to obtain one within 12 months of commencement).
What you'll be doing




Providing first-level technical support to CHRC staff and assisting with ICT enquiries
Assisting with the setup, deployment, and maintenance of computer hardware, software, and mobile devices
Learning to diagnose and troubleshoot basic hardware, software, and connectivity issues
Supporting user account administration and access management activities
Assisting with system upgrades, software installations, and equipment replacements
Maintaining accurate ICT asset and equipment records
Supporting the management of printers, phones, and other technology devices across CHRC
Assisting with the documentation of ICT processes, procedures, and support activities
Learning and applying cybersecurity, information management, and data protection practices
Why work with CHRC?
At CHRC, we're committed to creating opportunities for the next generation of skilled workers. As the winner of the **** and **** Regional Queensland Training Awards – Large Employer of the Year, as well as producing the **** Apprentice of the Year and **** Equity Student of the Year, we have a proven track record of supporting apprentices and trainees to achieve their career goals.
At CHRC, there's a rewarding path and an incredible future waiting for you. Through hands‐on experience, structured training, and supportive mentoring,



you'll have the prospect to develop valuable skills, gain a nationally recognised qualification, and build a rewarding career close to home.
We also offer great benefits, including:
Five weeks annual leave with 17.5% leave loading
Fortnightly RDO's
Full uniform allocation
Payroll deductions and salary sacrifice options
Wages paid fortnightly
Employee Assistance Program
Fitness Passport member benefits
To be eligible for this traineeship, you must:
Be at least 15 years of age and no longer at school
Meet citizen, residency, and visa requirements to undertake a traineeship
Not hold a qualification equal to or higher than the traineeship qualification in the same field
Where trainee positions are funded through government initiatives, they may be subject to additional eligibility requirements. We strongly encourage applications from the following groups:
Young people (aged ***** years, including those in and transitioned from out-of-home care)
Long‐term unemployed job seekers
Mature‐age job seekers (aged 45 years or older)
Aboriginal and Torres Strait Islander people
Migrants and refugees
People with disability
Displaced workers
Women re‐entering the workforce
Veterans and ex‐service personnel and their families
Pre‐employment checks for this role include:
Right to Work in Australia
Medical Assessment
Reference Checks
Licence Checks (if applicable)
Funding Eligibility Checks
Whoever you are, there's a place for you here.
Applications close: Monday 19th October **** at 8am.
#J-*****-Ljbffr

📌 Information Technology Trainee (Emerald)
🏢 Central Highlands Regional Council
📍 Emerald