Lead William Angliss Institute's multi-outlet food, beverage, conference, catering and event operations
Drive commercial performance, service excellence and authentic industry-based student learning experiences
Summary
We have an exciting opportunity for an experienced and commercially focused
Food & Beverage Operations
Manager
to provide strategic and operational leadership across William Angliss Institute's hospitality, conference, catering and event operations.
About William Angliss Institute
William Angliss Institute is the Victorian Government-endorsed specialist training provider for the foods, tourism, hospitality and events industries. The Institute delivers vocational and higher education programs in Victoria, across Australia and internationally, maintaining close connections with industry to ensure its education and training remain relevant to today's workplace.
About the role
Reporting to the
Manager - Property & Procurement Services
, this
PACCT 8
position provides strategic and operational leadership across William Angliss Institute's commercial hospitality operations, including
Angliss Restaurant, Bistro, Bakeshop, Café 555, Tram Café, Conference Centre, Catering and Event Services
.
The role is responsible for overseeing venue operations, commercial performance, customer service delivery and business growth across a diverse hospitality portfolio. It works to maximise venue utilisation, revenue and operational efficiency while ensuring high-quality customer experiences, compliance with relevant standards, and strong partnerships between commercial operations, academic areas and industry.
Based at the Institute's
Melbourne campus
, this is a
full-time ongoing opportunity
operating under the applicable William Angliss Institute employment arrangements. Given the nature of hospitality, catering and event operations, the position requires flexibility to work outside normal business hours as operational requirements dictate.
The position works closely with internal and external stakeholders, including Institute leaders, industry partners, clients, staff and students, to support the delivery of commercial outcomes that enhance the Institute's reputation and contribute to a high-quality learning environment. The role leads operational teams and fosters a culture of service excellence, innovation and continuous improvement.
The starting salary is PACCT Level 8.1 - $114,606plus 12% superannuation.
Special Requirements
Occasional evening and weekend work may be required.
A current Police Check and Employee Working With Children Check are required prior to commencement.
About you




A solid track record in hospitality operations management, ideally within a complex, multi-venue environment.
Strong food and beverage expertise, with the ability to drive profitability through effective cost control and margin management.
Comprehensive understanding of hospitality operations, including team leadership, service delivery, financial management, systems and regulatory compliance.
Proven ability to lead, develop and motivate large teams and departmental managers across multiple operations.
Commercially minded, with strong financial analysis skills and the ability to identify and implement performance improvements.
A degree qualification in Hospitality Management, Business, Commerce or a related discipline, together with extensive management and leadership experience, or an equivalent combination of education, training and significant management experience
Current Victorian Responsible Service of Alcohol certification, or the ability to obtain and maintain certification before commencement.
Flexible and committed to hospitality management hours
Key Selection Criteria
Extensive experience leading multi-outlet food and beverage, hospitality, conference or commercial operations.
Demonstrated ability to develop, implement and review strategic business plans, operational objectives, performance measures and organisational improvement initiatives.
Demonstrated experience managing significant financial, physical and human resources and delivering agreed commercial outcomes.
Demonstrated success in developing and implementing operational policies, procedures and service standards.
Highly developed financial management capability, including budgeting, forecasting, labour management, commercial analysis and profitability improvement.
Comprehensive knowledge of hospitality legislation and compliance obligations, including food safety, liquor licensing, occupational health and safety, risk management and governance frameworks.
Exceptional stakeholder engagement, negotiation and relationship management skills, with the ability to persuade, influence and achieve organisational objectives.
Demonstrated behaviours consistent with the William Angliss Institute Values.
Further Information
Please review the
position description




for further information about the duties and responsibilities required for the role.
For enquiries regarding this role, please contact Jim Stoikos at ******
Applications close:
31 October a
t
5pm
Fair and equitable employer statement
William Angliss Institute is a fair and equitable employer committed to creating an inclusive workplace that values diversity and provides equitable employment opportunities. We welcome applications from people of all backgrounds, cultures, identities and abilities. Employment decisions are based on merit, capability and the inherent requirements of the position.
Reasonable adjustments are available throughout the recruitment and selection process. Applicants are encouraged to advise People & Capability of any support or adjustment they may require.
Unlock job insights
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Education, Training & Professional Development
William Angliss Institute is a specialist centre for food, tourism, hospitality and events careers. Located in the centre of Melbourne, William Angliss Institute has been training, inspiring and mentoring the leaders in industry for 75 years. Offering short courses, certificates, diplomas and bachelor degrees, William Angliss Institute enrols approximately 20,000 students annually.
William Angliss Institute also conducts compliance and industry training with flexible learning solutions and training delivery options to suit the needs of organisations across Australia. Offshore, international partnerships continue to grow with training programs delivered globally.
Source: This is an extract from the company's own website.
William Angliss Institute is a specialist centre for food, tourism, hospitality and events careers. Located in the centre of Melbourne, William Angliss Institute has been training, inspiring and mentoring the leaders in industry for 75 years. Offering short courses, certificates, diplomas and bachelor degrees, William Angliss Institute enrols approximately 20,000 students annually.
William Angliss Institute also conducts compliance and industry training with flexible learning solutions and training delivery options to suit the needs of organisations across Australia. Offshore, international partnerships continue to grow with training programs delivered globally.
Source: This is an extract from the company's own website.
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📌 Food And Beverage Operations Manager (Melbourne)
🏢 William Angliss Institute Employees, Location, Alumni
📍 Melbourne