Customer Experience & Insights Consultant (Melbourne)

Customer Experience & Insights Consultant (Melbourne)

17 Oct
|
Boq Group
|
Melbourne

17 Oct

Boq Group

Melbourne

BOQ Group is seeking a Customer Relations Consultant in Melbourne to enrich customer experiences and learn from customers. This 12-month contract role centers on listening to customers, sharing insights with across-group teams, and driving continuous improvement while ensuring compliance with RG 271.
You will handle complaints, support product and process improvements, and contribute to a customer-centric culture that values empathy and effective outcomes.
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📌 Customer Experience & Insights Consultant (Melbourne)
🏢 Boq Group
📍 Melbourne

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