Agency Administrator / EA to Head of Agencies
Hooker and Heijden - Insurance and Underwriting Recruitment – Melbourne VIC
$100,000 - $110,000 a year
Full time
1d ago , from Hooker and Heijden - Insurance and Underwriting Recruitment
Agency Administrator / EA to Head of Agencies | Underwriting Agency | Melbourne, Western Suburbs | $100k to $110k + super
About the Organisation
Our client is an established Melbourne-based underwriting agency, writing personal lines business through brokers on behalf of an insurer partner.
The business is growing and is adding to its underwriting and broker support team.
About the Role
You'll run the administration behind the agency's broker distribution as its broker panel grows.
You'll also act as EA to the Head of Agencies.
Responsibilities include:
Onboarding brokerages and users, including platform logins, access and password support
Sending welcome packs, PDS, TMD and reference material to brokers
Keeping the broker database current as broker staff join, leave and move
Preparing the monthly insurer bordereau




Handling broker enquiries and escalations
Supporting the Head of Agencies' diary and distribution strategy
About You
You've held a similar role at an underwriting agency or insurer. You're highly organised with strong attention to detail.
Ideally you'll bring:
Broker onboarding or distribution administration experience
Experience with bordereaux, broker portals or policy systems
EA or executive support experience
What's on Offer
$100k to $110k + super
A central role in a growing distribution team
Working directly with the Head of Agencies
About Us
Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer career advice and advancement for Brokers, Underwriters, Claims Examiners, Risk Engineers and more. Our clients include Global & Australian/Current Zealand Brokerages, Underwriting Agencies and Insurers.
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📌 Agency Administrator / Ea To Head Of Agencies (Melbourne)
🏢 Hooker and Heijden - Insurance and Underwriting Recruitment
📍 Melbourne