Perth, Western Australia ****, Australia
Casual Temporary Associate
Posted 16 Oct ****
Description
About the Business
COMO The Treasury is a 48 ¬room contemporary luxury hotel in Perth's revitalised historic heart.
Occupying the State Buildings dating from the mid-19th century, COMO The Treasury opens up the city with new experiences by way of two restaurants, a bar and world-renowned COMO Shambhala wellness therapies.
COMO The Treasury also provides an elegant, restful base from which to explore the wilder lures of Western Australia.
We are looking for a friendly and professional Front Office Hosts to join our team and provide exceptional service to our guests.
In this role, you will assist with guest check-ins and check-outs using our Property Management System (PMS), ensuring a smooth and welcoming arrival experience.
You will build robust relationships with guests, anticipate their needs, and deliver personalised service to make every stay memorable.
Key Responsibilities:
Greet and assist guests during check-in and check-out with the hotel's Property Management System (PMS).
Maintain a clean, organised, and inviting arrival lounge and back-of-house areas.
Address guest requests, complaints, and inquiries with sincerity, professionalism, and discretion.




Identify guest preferences and update profiles to enhance their future visits.
Provide attentive service to repeat, long-term, and special occasion guests.
Collaborate with hotel colleagues to ensure a positive and seamless guest experience.
Report any issues or unusual occurrences to the Duty Manager or Front Office Manager.
Participate in training, team meetings, and adhere to hotel policies and procedures.
The ideal candidate will have excellent communication skills, a passion for hospitality, and the ability to provide exceptional service in a fast-paced environment.
Join our team and be part of creating unforgettable experiences for our guests!
Working for the State Buildings gives you access to some of the most desirable benefits, such as;
A culture based on values of passion, creativity and style
Meals provided whilst on duty
Collaborative environment and supportive culture
Employee Assistance Program and Wellness Programs
Discounts across all venue within the buildings
Opportunity to work within an award winning venue and team
The position is a casual role with primary availability during the Summer season.
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