Ndis Relationship Partner (Adelaide)

Ndis Relationship Partner (Adelaide)

17 Oct
|
Kinyara Health
|
Adelaide

17 Oct

Kinyara Health

Adelaide

About Us
Accept Care has proudly supported the Adelaide community for over 25 years, helping people live safely, comfortably, and with dignity in their own homes, through the provision of Home Care and NDIS home care services.
As a people first care provider, we invest in our team and continuously strengthen the way we work so both clients and staff feel genuinely supported.
We are a supportive and values-driven team with a shared dedication to service excellence - delivering high quality, reliable care and improving the way Australians age and live with disabilities, empowering each person to live independently and on their own terms.
Accept Care is proud to be part of the Kinyara Health group.
Through a dedicated shared services model, we have access to specialised expertise across People & Culture, Finance, IT, Growth and Quality.
This collaborative support gives our team the guidance and tools they need to stay focused on what matters most: helping Australians live well in their own homes.
About The Role
As our
NDIS Relationship Partner
, you'll work closely with our participants to understand what matters to them, coordinate the right supports and build genuine, long-term relationships that help them get the most from their plan.
This is a relationship-focused role with a real growth lens.
You'll work with existing participants to make sure they're well supported, while also building connections across the NDIS community, developing referral relationships and identifying opportunities to welcome new participants to Accept Care.
You'll own relationships across the participant journey, from initial enquiries and onboarding through to ongoing service coordination and reviews.
Working closely with our Support Workers and broader service delivery team, you'll make sure participants receive reliable, responsive supports that reflect their individual goals.




Responsibilities include:
Building strong relationships with participants, families and their support networks
Developing referral relationships and connections across the local NDIS community
Managing new participant enquiries, onboarding and the commencement of services
Coordinating and reviewing supports as participants' needs and goals change
Working closely with Support Workers and the wider team to deliver great participant experiences
Maintaining regular contact with participants and responding to day-to-day service needs
Supporting NDIS compliance, quality and safe service delivery
Working arrangement:
Full-time, with
0.8 FTE considered
for the right person.
If working 0.8,
Wednesday must be one of your working days
Based from our North Adelaide office, with flexibility to work from home up to two days per week
Regular travel across metropolitan Adelaide to meet participants in their homes
Fleet vehicles available for participant visits, or use your own vehicle with kilometre allowance available
About You
You're an
experienced NDIS or disability services professional
who is confident building relationships with participants, families and the wider community.
You're warm, proactive and comfortable making new connections, while being organised enough to follow through and keep things moving.
You're adaptable, practical and solutions-focused, and genuinely care about helping people with disability feel heard,



supported and confident in their services.
You'll also have:
Strong relationship-building and communication skills
A confident, proactive approach and willingness to build current connections
The ability to build trust with participants, families, Support Coordinators and other stakeholders
Strong organisation and the ability to manage multiple priorities
A practical, adaptable and solutions-focused mindset
Confidence working autonomously while staying connected to the wider team
A genuine commitment to participant choice, control and independence
Role requirements:
Current First Aid and CPR
Australian working rights
Current driver licence
Registered and insured vehicle
NDIS Worker Screening Check
Working With Children Check
NDIS Worker Orientation Module
Manual Handling certificate, ideally
Don't have everything yet?
That's okay.
Let us know where you're at with your requirements as part of your application.
Why Join Accept Care?
Be part of a community-founded organisation with
over 25 years of trusted local experience
Join a
supportive, close-knit team
that genuinely cares about the people they support
Take
ownership
of meaningful participant relationships and help shape the continued growth of our NDIS services
Enjoy variety and autonomy, with
flexibility
to balance office, community and work-from-home days
Full
onboarding and training
to help you feel confident and supported from day one
Access the
support, systems and resources
of the broader Kinyara Health group
About The Process
Our recruitment process includes an initial phone screen, interviews with key stakeholders and a psychometric assessment.
We aim to keep things transparent, well-paced and communicative throughout.
#J-*****-Ljbffr

📌 Ndis Relationship Partner (Adelaide)
🏢 Kinyara Health
📍 Adelaide

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