Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings.
We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.
Toowoomba Caravan Park offers a relaxed and convenient stay just minutes from the Toowoomba CBD, with leafy surrounds, quality facilities, and easy access to local attractions, gardens, and cafés.
This is a hands-on, varied role requiring you to work across both BIG4 Toowoomba Holiday Park
and Toowoomba Caravan Park.
As part of our team, you'll play an important role in creating memorable stays while helping maintain a well-presented and welcoming park environment.
We are currently seeking a Casual All-Rounder (Reception & Housekeeping) to join our team.
Why Join Us?
Join a supportive and friendly team in a well-established holiday parkBe part of a growing organisation within the Hampshire Property Group networkOpportunities for ongoing training and career developmentWork in a welcoming environment where exceptional guest service is valued
THE ROLE
We are seeking a motivated and guest-focused Casual All-Rounder to work across both Housekeeping and Reception at BIG4 Toowoomba Holiday Park and Toowoomba Caravan Park.
This is a genuinely varied, hands‐on role where you'll work across both areas depending on the operational needs of the park.
You'll help ensure our cabins and facilities are clean,



comfortable and presented to a high standard, while also providing friendly and efficient service to guests at reception.
The role includes weekend work and requires availability across a 7-day rotating roster, with shifts and hours varying based on business needs.
From time to time, you may also be required to participate in an on‐call roster to assist with after‐hours guest enquiries or operational matters.
Responsibilities
Reception (Primary responsibilities)
Welcome guests and manage check-in and check-out processesManage reservations, guest enquiries and telephone callsProcess payments and undertake cash handling dutiesProvide local area information and deliver friendly, qualified guest serviceComplete general reception and administrative tasks
Housekeeping (as required to support operational needs)
Clean and present guest cabins and accommodation to a high standardClean bathrooms, amenities, camp kitchens and shared facilitiesRestock linen, toiletries,



cleaning products and guest supplies as requiredMaintain the cleanliness and presentation of communal and recreational areasIdentify and report maintenance or safety issues to managementSupport the overall presentation and cleanliness of the park
As an All‐Rounder, you'll be expected to work across both Housekeeping and Reception depending on the operational needs of the park.
Flexibility and a willingness to undertake hands‐on cleaning duties are essential to the role.
ABOUT YOU
To thrive in this role, you'll bring:
Previous experience in a holiday park, hotel or hospitality environment (preferred)A willingness to undertake both reception and hands‐on housekeeping duties as a core part of the roleExperience using reservation systems (RMS experience highly regarded, but training can be provided)A friendly, positive and guest‐focused attitudeStrong customer service and communication skillsA hands‐on approach with excellent attention to detailSound computer skills, including Microsoft OfficeThe ability to work independently and as part of a teamExcellent personal presentation and reliabilityFlexibility to work across a 7-day rotating roster, including weekends, and participate in an on‐call roster as requiredAvailability for an immediate start will be highly regarded
JOIN OUR TEAM
Remuneration
The rate of pay for this role will be in accordance with the Hospitality Industry (General) Award.
Recruitment Agencies
Please note that we will not accept unsolicited resumes from Recruitment Agencies.
No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.
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📌 All Rounder (Reception & Housekeeping) - Toowoomba Caravan Park
🏢 Hampshire Property Group
📍 Toowoomba