CheerCon | Beresfield, NSW | Immediate Start | 30 hours p/weekLove organisation, technology, products and making sure everything is exactly where it needs to be?
Are you also confident leading people and taking ownership of your space?
CheerCon is looking for a confident, highly organised and tech-savvy Product & Operations Lead to join our team for an immediate start.You'll take ownership of our product ordering, stock systems and warehouse operations, while confidently leading and managing our warehouse team.This isn't your typical warehouse role.While you'll be responsible for the overall organisation and operation of our warehouse, the majority of your role is about leading people, managing products and stock, working across our systems, ordering, planning and keeping everything running smoothly.Our products include cheerleading apparel, uniforms, event merchandise, bows, pom poms, accessories and performance wear - so if spreadsheets, systems, online ordering and sequins sound more appealing than forklifts and pallets, this might be your kind of role.What will you actually be doing?
You'll become our go-to person for everything relating to products, stock, ordering and warehouse operations.Your responsibilities will include:Leading and managing our warehouse staffSetting daily and weekly priorities and allocating tasksMonitoring workflow, productivity and performanceProviding clear direction, feedback and support to your teamHolding team members accountable for deadlines and responsibilitiesTaking ownership of the overall organisation and presentation of the warehouseEnsuring stock is stored logically, safely and efficientlyContinually improving warehouse layout, storage and stock organisationEnsuring the warehouse is kept clean, tidy and organisedCoordinating incoming and outgoing stockMoving and reorganising stock when required, including using a forklift where appropriateOrdering merchandise, apparel, uniforms, pom poms, accessories and other productsMonitoring stock levels and identifying what needs to be reorderedPlacing and tracking supplier ordersFollowing up suppliers and outstanding orders and deliveriesMaintaining accurate product, inventory and ordering informationWorking confidently across multiple computer programs, platforms and online systemsUsing spreadsheets to track stock, orders, costs and operational informationWorking closely with our apparel,



events and operations teamsPlanning stock and product requirements ahead of our major eventsIdentifying problems before they become bigger problemsImproving systems and processes to make the department more efficientTaking ownership of issues and following them through to resolutionWho are we looking for?
You don't need to come from a traditional warehouse background.We're much more interested in finding someone who is smart, capable, organised, confident with technology and comfortable taking the lead.You might currently work in retail operations, e-commerce, fashion or apparel, merchandise, product coordination, stock control, purchasing, administration, team leadership or general operations.We're looking for someone who:Is a confident and capable people leaderCan give transparent direction and isn't afraid to take chargeIs comfortable having respectful but direct conversations when expectations aren't being metCan motivate a team while maintaining standards and accountabilityHas a natural eye for organisation and can create order from chaosTakes pride in keeping a workspace clean, organised and functioning efficientlyIs genuinely confident with computers and technologyPicks up new programs and platforms quicklyIs comfortable working across multiple systemsHas strong spreadsheet skillsHas exceptional attention to detailCan manage multiple priorities without needing constant directionIs confident communicating with suppliers and following people upIs a natural problem solverIs comfortable making decisions and taking responsibility for themIs reliable, accountable and follows things throughIs willing to roll up their sleeves and help reorganise or move stock when neededExperience with Shopify, Google Workspace, Microsoft Office, inventory/stock management software or similar platforms would be highly regarded.Previous experience supervising or leading a small team would also be highly regarded.Forklift licenceA current forklift licence would be highly regarded but is not essential.There will be times when stock needs to be moved or reorganised within the warehouse using a forklift.
For the right person,



CheerCon is happy to arrange and fund forklift training/licensing if you don't already hold one.You'll own the warehouse — but you won't spend all day working on the warehouse floorWe have team members who complete the day-to-day warehouse work.
You'll be their lead and you'll take ownership of the space they work in.That means making sure the warehouse is clean, organised and functional; stock is stored correctly; your team knows what they're doing; systems are accurate; and deadlines are being met.You'll make sure:What needs ordering gets ordered.What needs following up gets followed up.What arrives gets recorded and put away correctly.What needs doing gets assigned to the right person.What needs reorganising gets sorted.What has a deadline gets completed on time.And when something isn't getting done you step in and address it.We need someone who doesn't walk past a messy stock area and assume it's someone else's problem.
You'll see it, make a plan and get the team organised to fix it.The CheerCon environmentCheerCon operates within the fast-paced cheerleading and dance industry, delivering major events alongside our apparel, merchandise and club product operations.Our workplace is busy, colourful and constantly moving.
One day you could be coordinating an incoming apparel order, the next organising thousands of items for an upcoming event, following up a supplier, updating Shopify, reorganising a section of the warehouse and then setting your team's priorities for the week.There is plenty of variety and plenty to take ownership of.This role will suit someone who...Gets genuine satisfaction from being organised.Loves a good spreadsheet.Can learn a new computer system without panicking.Likes products, apparel and merchandise.Can walk into a messy storeroom and immediately start thinking about how to organise it better.Isn't afraid to pick up the phone and chase something.Can confidently walk into a team and take the lead.Can give direction without feeling uncomfortable.Is comfortable holding people accountable.Is happy to jump in and move some stock when needed.Would rather solve a problem than wait for someone else to solve it.And wants a role they can really make their own.Ready to start?
We're looking to fill this position immediately, so applicants who are available to commence at short notice are encouraged to apply.If you're looking for a position where you can take ownership of a department, lead a team, improve systems and become an important part of a growing business, we'd love to hear from you.
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📌 Product & Operations Lead (New South Wales)
🏢 Cheercon
📍 New South Wales