Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment?
Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees?
If this sounds like you, then we have your next opportunity.
Drive national growth with one of Australia's most trusted brands O'Brien is Australia's leading provider of automotive glass repair and replacement services, supporting over 400,000 customers annually.
We're looking for an experienced National Business Development Manager - Commercial Vehicles to join our team on a 12-month fixed-term contract and lead the growth of a key national portfolio.
This is an opportunity to take ownership of strategic customer relationships, drive commercial outcomes, and make a lasting impact across a national business.
What's in it for you?
Join a trusted and iconic Australian brand
Lead a national commercial portfolio with significant growth potential
Work with major fleet and commercial vehicle customers
Influence strategy and deliver meaningful business outcomes
Collaborate with senior leaders and cross-functional teams
Competitive salary package and tools of trade
About the Role
Reporting to the Head of Commercial Partnerships, you'll be responsible for managing and growing O'Brien's Commercial Vehicles portfolio across Australia.
You'll oversee the full commercial lifecycle, from identifying and securing new opportunities through to contract negotiations, account management, and ongoing customer growth.
This role combines strategic thinking with hands‐on execution and will suit someone who enjoys building relationships, solving customer challenges, and driving commercial performance.
Key Responsibilities
Business Development & Growth
Develop and execute the national sales strategy for the Commercial Vehicles portfolio
Identify, pursue,



and convert current business opportunities
Lead tenders, proposals, and commercial negotiations
Manage pipeline, forecasting, revenue, and margin performance
Key Account Management
Build and maintain strong relationships with key customers and industry stakeholders
Act as the primary commercial contact for national accounts
Conduct regular customer reviews and business performance discussions
Resolve customer issues and escalations effectively
Commercial Management
Negotiate and manage commercial agreements
Develop pricing, service levels, KPIs, and contract frameworks
Protect commercial performance and manage risk
Work closely with operational teams to ensure successful delivery
Performance & Reporting
Analyse account performance and identify growth opportunities
Provide commercial insights and recommendations
Monitor customer trends, market activity, and business performance
About You
You'll be a commercially astute business development professional with strong experience managing large customer relationships and driving revenue growth.
You'll bring: 10+ years' experience in Business Development, Sales, or Account Management
Experience working with large B2B customers and commercial contracts
Strong negotiation and stakeholder management skills
A proven track record of delivering sales growth and commercial outcomes
Excellent communication and relationship‐building abilities
The ability to influence stakeholders across all levels of the business
Nice to Have
Experience within the automotive, fleet,



transport, trade, or service industries
Relevant tertiary qualifications
Experience managing national customer portfolios
Why O'Brien?
At O'Brien, our people are at the heart of everything we do.
We combine the strength of an iconic Australian brand with a culture focused on innovation, collaboration, and customer excellence.
If you're looking for a high-impact opportunity where you can contribute immediately and drive meaningful commercial outcomes, we'd love to hear from you.
Founded in February **** by Frank G. O'Brien on Allen Street, Waterloo, O'Brien began as a silvering business with a strong commitment to customer satisfaction and employee well‐being.
Over the years, we've grown to become Australia's leading vehicle glass repair and replacement company.
Today, O'Brien operates nationwide, offering a wide range of automotive care products and services to both retail and wholesale customers.
Each year, we serve over 360,000 motorists, 24 hours a day, 7 days a week, 365 days a year.
Our expertise extends beyond vehicles – since ****, O'Brien has also been a trusted provider of quality glass products and services for Australian homes and businesses.
Our tailored glazing solutions are designed to meet the unique needs of every customer.
In **** O'Brien and Laser & Electrical Plumbing untied their expertise, giving rise to O'Brien Plumbing and Electrical enabling O'Brien to offer a complete range of a complete range of products and services across Australia.
O'Brien is also part of Belron®, a global leader in vehicle glass repair, replacement, and recalibration, operating in over 40 countries across 6 continents.
At O'Brien, we put our customer at the heart of everything we do, maintaining a continual focus on Making a Difference with Real Care to our customers and employees.
#J-*****-Ljbffr

📌 Business Development Manager (Sydney)
🏢 O'Brien Glass Industries
📍 Sydney