About Us
Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers,
a top 20 ASX listed company with over 100,000 employees.
Housed under the banner of Workwear Group, our three iconic brands -
KingGee
,
Hard Yakka
and
NNT
- have been in the business of delivering workwear since the late ****'s.
We are the trusted partner in workwear solutions, manufacturing over seven million units each year.
What sets us apart is our continuous investment in innovation, market knowledge, pioneering ideas and sustainability practices.
We work as one team.
We put our customers first and are passionate about what we do.
Joining WWG is an opportunity to thrive in an inspiring, safe, and inclusive community.
About the Role
An excellent career opportunity has become available for an Account Manager to join our business managing a portfolio of Healthcare clients, based in Eagle farm Brisbane.
You will be responsible for achieving budget revenue, gross margin and organic growth through the development and implementation of sales plans by account.
Additionally, you will maintain effective client relationships and retain client contract by using effective sales strategy and sales excellence.
What you'll be doing
Sales Performance & Growth
Build and implement a sales plan based on your customer base
Convert leads into wins and develop strategies for organic growth
Implement and manage uniform programs for clients
Strategic plans for contract retention, working alongside the legal team, Sales Manager as required
Maintain a strong understanding of customer contracts, ensuring contractual obligations are met, risks are managed, and service commitments are delivered.
Lead annual and extraordinary price reviews.
On-board customers for successful first order, including credit application / account setup, embroidery setup, e-Commerce setup, marketing collateral, initial order,



etc.
Identify commercial opportunities to improve account profitability and retention.
Collaborate cross-functionally to deliver customer solutions and contractual outcomes.
Customer Service & Experience
Build trusted customer relationships through proactive engagement, responsive service and collaborative problem-solving to support long-term account retention and growth.
Reporting
Oversee preparation and analysis of weekly / monthly reporting (internal / external) - e.g. Latest Sales Estimates, Customer reports including DIFOT & Backorders, etc.
Monitor KPI's and implement strategies for improvement
Highlight & rectify any areas of contract non-compliance
Sales Planning & Product Range Efficiency
Manage customer stock liability and inventory risk.
Support forecasting, stock optimisation and obsolete stock reduction initiatives to improve profitability and service outcomes.
Manage range life-cycles with clients
Support forecasting, stock optimisation and obsolete stock reduction initiatives to improve profitability and service outcomes.
Liaise with the business to prepare annual budget by client (revenue & margin)
What we're looking for
In addition to your strong sense of customer centricity, drive for results and ability to form meaningful relationships, ideally you will demonstrate:
Sales and account growth experience
Proven ability to achieve targets via developing and implementing sales growth strategies
Business to business sales and service,



including demonstrated application of the sales process (prospecting, pipeline management, negotiation/closing and ongoing service)
Ability to function in a complex matrix organisation
Excellent customer service skills & change management
Strong commercial acumen, communication skills, including oral and written
Proficient computer skills in different IT applications including Excel, MS Office and Microsoft Teams
Self-motivated with strong time management
What we offer
The chance to join a
excellent team
of like-minded people who are passionate about achieving our vision and the growth objectives of the company
Flexible working environment, allowing for work from home day/s each week.
A
competitive salary package
and
suite of benefits and perks
, including a
50% discount on our brands Hard Yakka, King Gee and NNT and 5% Wesfarmers discount for Kmart, Bunnings, Officeworks and more.
A
tailored career
and
development
plan, plus reward and recognition programs.
Whatever your goals we're here to support you on that journey.
Our
Wellbeing
program, Thrive, with activities designed to support the Financial Wellness of our team, Celebrate Diversity, ensure we Get Physical and maintain Healthy Minds, including challenges, yoga, meditation and access to our Employee Assistance Program.
We actively work on creating a
safe
and
inclusive
environment free of discrimination.
At Workwear Group we aspire to build a culture where diversity is celebrated, where Team Members feel a sense of "I Belong" and are empowered to bring their whole selves to work.
You can follow us on LinkedIn or see our company careers page for more opportunities
Thank you for your interest in Workwear Group.
Due to anticipated high volumes of applicants, only shortlisted candidates will be contacted
#J-*****-Ljbffr

📌 Account Manager (Brisbane)
🏢 Wesfarmers
📍 Brisbane