At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better.
We work hard and love a good challenge (or multiple).
With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success.
We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.
At Probe, expect to think differently, challenge the norm and find your purpose.
Love helping people?
Want a role with a direct impact?
Join the Probe CX team as a Customer Care Representative at our new Bundall Contact Centre on the Gold Coast.
We are seeking Full time or Part-Time team members who believe every interaction makes a real difference in a person's life.
Become an integral part of a supportive team where you will genuinely connect with meaningful work.
You will collaborate to solve challenges, celebrate successes, foster continuous learning and development, and unlock valuable networking opportunities.
Our centre is conveniently located in the heart of Bundall, surrounded by cafes.
We are just a 10-minute drive from Southport, Surfers Paradise,



and Broadbeach, and 20 minutes from Labrador, Runaway Bay, and Helensvale, offering ample parking and easy access to public transport.
Day in the life of a Customer Care Representative Be a Customer Champion: You'll be the friendly voice and helpful hand for our older Australians, their families embrace an innovation mindset to create meaningful customer experiences Learn and Grow: Dive into continuous learning opportunities to hone your skills.
Lay your roots, grow your career!
Your skills to pay the bills A natural communicator with excellent verbal and written skills Someone who thrives in a fast-paced environment and can juggle multiple tasks with ease A positive attitude and a genuine desire to help others Problem-solving prowess and the ability to think on your feet Proficiency with technology and ability to navigate across multiple platforms and software Previous customer service experience is a bonus, but a fantastic attitude and eagerness to learn are essential!
Think you've got the right attitude but not all the experience?
No problem.
We believe in hiring for potential

📌 Customer Care Representative (Gold Coast)
🏢 Probe CX
📍 Gold Coast