NSW, BK Gym Gosford - Wyoming ****
Full time role
Great Culture, Dynamic Wellness, Health, Sport & Leisure Industry
Do you possess the skills and ability to build, develop and lead an enthusiastic team?
This is a great opportunity for passionate and friendly coach who enjoys working with children and building skills in gymnastics and life
The Role
The role of the Centre Manager is to ensure the smooth operation of the facility including motivating and building our team to be the best they can be, ensuring our Customer experience is the best it can be and making sure we are the best part of someone's day.
The Centre Manager will drive a customer centric approach to the provision of programmes, services and administration, while establishing and maintaining strong relationships with key stakeholders.
You will work in collaboration with the Centre Manager to develop and manage our customer journey ensuring growth, retention and profitability through the development of channel strategies, customer insights and the implementation of local sales through lead generation plans.
The Centre Manager position helps run the day-to-day operations of the Centre.
The admin part of this role includes; answering phones, emails, talking to walk-ins and booking new customers in.
Key accountabilities
Day to day management of the team
Ensuring that the team of site staff are operating effectively to deliver a safe, patron friendly site always open for use.
Management of sales, retention, guest experience and customer service.
Ensure that patron feedback is acted on and, over time, reduce any negative perception communicated by patrons regarding site operations.




Adhering to the OH&S; processes and management systems provided by Belgravia and legislative regulatory standards
To assist and support the Centre Manager in the growth of the membership base at the centre by generating leads whilst ensuring to provide professional service to both existing and prospective members
Essential
Management experience
Financial management experience, particularly around sales and growth of memberships
Experience in leading a team
Working with Children (or equivalent)
National Police Check
Current First Aid Certificate (Level 2)
Current CPR Certificate
Desirable
3 plus years' experience in assisting/managing and operating a facility in the leisure or other comparable service related industry
Knowledge of child gymnastic programs and the gymnastic industry
Gymnastics qualifications
About You
Possessing robust communication skills, youare able tobuild rapport and positive relationships with people.
Ideally you will have experience in managing ateam, working on and in the business, and a willingness to be the face of the facility.
With a flair and ability to positive influence and negotiate win-win outcomes, you lead by example.
You are tech savvy and have a sound knowledge of health and safety legislation.




You possess values such as integrity, excellence, courage, openness, respect leadership and accountability.
The Company
Belgravia Kids (BK) facilities and programs will be tailored to the needs of the communities in which they are located and will include gymnastics facilities for 'Learn to Move' programs and swim centres for 'Learn to Swim' programs.
They will focus particularly on programs for children aged between 1 and 12 years old, but can be expanded to encompass a wide range of other activities, depending on the specific community needs.
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.
We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants.
These includes:
A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
Allowing a short video submission describing their application for the job
Allowing a support person during an interview
We are committed to providing a child safe environment.
Please refer to ourchild safety framework.
Successful applicants will be required to obtain a national police check and a Working with Children check.

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📌 Centre Manager - Gymnastics (New South Wales)
🏢 Belgravia Health & Leisure Group
📍 New South Wales