Influx is the global leader in pay-as-you-go support teams. Based in Melbourne, we operate globally with 1,100+ team members, helping growing brands and platforms deliver faster, higher-quality customer experiences.

Companies like Meshki, Yazio and Devicie rely on Influx to run flexible, high-performance support teams 24/7 - improving CSAT, NPS and customer value using a straightforward, turnkey service model, custom-built tech and AI workflows.

The Opportunity

We're hiring a marketing manager to own how Influx is found - across paid networks, LLMs and search - globally.

You'll run ongoing paid and organic distribution campaigns and improve how we show up every week, turning that work into more qualified leads at a lower cost. You’ll have one person in your team initially, with scope to grow the function as you prove incremental improvements or new opportunities.

Your job has one clear mandate: More ICP leads.

You’ll work in the Melbourne office, which is our global head office. The Melbourne office currently has nine people in it including our CEO, co-founders and senior leadership team. We’re part of the Forum workspace community in Cremorne.

Type of Things You'll Be Doing

Discovery & Positioning

- Make it easier for target buyers to find Influx
- Win the shortlist: make Influx the clear #1
- Make every touchpoint, from first search to landing page, show why Influx is different
- Track share of visibility on relevant channels and grow it month on month

Campaigns & Lead Generation





- Build always-on campaigns that consistently reach our target buyers
- Continuously test and improve each campaign - audience, message, structure
- Extend proven campaigns to new products and services as they launch
- Test new channels quickly, then scale or stop them based on results
- Own the budget and prove the return on it

Ownership & Team

- Own growth and distribution as a function - planning, budget, results, team
- Lead and develop team members.
- Build repeatable systems that grow over time.
- Continuously improve how you work with other functions.
- Earn additional scope and budget by proving incremental improvements.

What We're Looking for

- Proven experience as an exceptional marketer - build campaigns that stand out
- Proven experience generating leads and revenue via distribution channels
- Proven experience working in B2B marketing - communicating to multiple buyers
- Proven ability to diagnose and fix go-to-market problems with stakeholders
- End-to-end campaign experience across multiple channels
- Extremely comfortable with data models, attribution and proving ROI
- Eager to learn, be proven wrong and change approach every week

How We Work (Our Values)

- Treat others as you want to be treated
- Do what you say you're going to do
- Prioritize the listener
- Create a high-performance work environment that supports real life outside of work

This is a hybrid position, requiring 3–4 days per week at our Cremorne head office. We’re looking for someone already based in the Melbourne area or already planning to move here.

📌 Marketing Manager - Growth & Distribution - Global (Cremorne)
🏢 Influx
📍 Cremorne