Receptionist with extraordinary customer service skills required for busy GP clinic in Hawthorn consisting of 10 doctors, 1 nurse and onsite pathology.

Duties include, but not limited to:

- Meeting and greeting patients at the Front Desk

- Ensuring a smooth registration process

- Providing administrative support to the clinical team as required

- Assisting with incoming phone calls

- Billing and processing payments and Medicare rebates

- Dealing with patient bookings and rescheduling of appointments as necessary;

- General administration duties, practice cleanliness and restocking as needed;

- Providing GP assistance where required within scope of receptionist role.

- End of day banking.

Successful applicants must possess:

- Reception/Admin Experience within a Medical Practice

- Excellent customer service skills;





- Polite, accommodating manner;

- Intermediate computer knowledge (Best Practice experience desired but not essential);

- Empathy towards others and a genuine desire to assist patients, professionals and co-workers;

- Flexibility to cover shifts as required at any of our clinics (Richmond/ Hawthorn/South Yarra)

- Be available for shifts ranging between:

Monday - Thursday 7:45am - 8:00pm

Friday 7:45am - 5:30pm

Saturday 8:30am - 4:00pm

Sunday 8:30am - 1:00pm

Please clearly outline your availability, including the days and hours you are available to work, in your application.

📌 Medical Receptionist - Casual (Hawthorn)
🏢 Balanced Medical
📍 Hawthorn