The Manager (Learning and Development) is a leadership role for the delivery of training offered by CHIA NSW. This position will take a consultative and educative approach in providing leadership, support and guidance to trainers and students in vocational education and career development. This role ensures all courses meet the high standards required of a proactive and engaging peak organisation for the growing community housing industry.
Key responsibilities
- Review existing training programs (accredited and professional development); suggest enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
- Ensure that training materials and programs are current, accurate, and effective.
- Maintain knowledge of new methods and techniques for training, and training requirements applicable to the organisation and/or industry.
- Identify problems and opportunities, such as operational changes or industry developments, that training could improve.
- Conduct or facilitate required and recommended training and/or professional development sessions.
- Ensure that training milestones and goals are met while adhering to the approved training budget.
- Lead the development of the LMS to ensure that it continues to meet the needs of the student cohort.
- Foster a high-performance culture in the training and assessment team.
- Conduct trainer observations and provide feedback to deliver improvements.
- Work in collaboration with the Head of Learning and Development to manage the delivery of training across CTSH.
About you
- Current Certificate IV in Training and Assessment or higher related qualification in adult education or vocational education.
- Qualification in social sciences, housing or related fields.
- At least three years of recent experience in training management.
- Demonstrate currency to teach and/or review training material from the community services and/or social housing units.
- Extensive knowledge of and experience in the management of vocational education and professional development programs.
- An ability to effectively manage people and resources in a team context to achieve objectives.
- A high level of communication, interpersonal and negotiation skills to build relationships and influence others effectively.
- Demonstrate a sound understanding of the 2015 Standards for RTOs and its application.
- Experience managing a Learning Management System (LMS) and a Student Management System (SMS).
- Proficient with Microsoft Office Suite or related software.
About us
Community Housing Industry Association NSW (CHIA NSW) is the industry peak body for registered community housing providers in NSW. Our purpose is to support the development of a not-for-profit rental housing industry which makes a difference to the lives of lower income and disadvantaged households in NSW. The community housing industry in NSW is growing and diversifying. It now manages more than 50,000 social housing homes – 1 in 3 of every social housing home in NSW. Since 2012, CHIA NSW members have delivered around $1.2 billion in investment into communities across NSW, creating over 3,200 new homes. CHIA NSW provides accredited training and assessment and professional development services through the Learning and Development Team and the Registered Training Organisation (No. 90400), Centre for Training in Social Housing.
📌 Training Manager (Learning and Development) (Redfern)
🏢 Community Housing Industry Association CHIA NSW
📍 Redfern
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