Multotec is a leading supplier of mineral processing equipment and solutions to the mining industry. Our products supporting most of Australia's leading mining operations.

While we're recognised globally for our expertise and innovation, it's our people who drive our success. At Multotec, you're more than just a number. We value the experience, ideas and initiative our employees bring to the business every day. Our culture is built on a "Logo Before Ego" philosophy, where teamwork, respect and collaboration come first, and where every team member has the opportunity to make a meaningful contribution.

We are looking for a proactive, organised and customer-focused Sales Operations Officer to join our WA team in Wangara.

This is a fast-paced and hands-on role where you'll play a critical part in driving the accurate and timely delivery of customer orders, coordinating activities across Sales, Warehouse, Supply Chain, Service teams and suppliers to ensure customer commitments are met.

If you enjoy problem-solving, coordinating multiple priorities and working with a wide range of stakeholders, we'd love to hear from you.

About the Role

Reporting to the Sales Administrator Team Leader, you'll coordinate customer orders from receipt through to fulfilment, delivery and invoicing while ensuring customers receive accurate and timely information throughout the process.

Your responsibilities will include:

- Processing customer sales, service and project orders accurately using JDE.
- Coordinating customer orders from entry through to fulfilment, dispatch and invoicing.
- Liaising with customers regarding order status,



lead times, product availability and delivery requirements.
- Monitoring stock levels and coordinating supply requirements to support customer commitments.
- Raising and managing purchase orders with local, interstate and international suppliers.
- Working closely with Sales, Warehouse, Supply Chain, Service and Production teams to ensure customer expectations are met.
- Preparing work orders, pick slips, delivery documentation and invoices.
- Identifying and resolving potential supply, production or delivery issues before they impact customers.
- Maintaining accurate ERP records and supporting continuous improvement initiatives.
- Assisting with customer enquiries, quotations and general sales support activities.

About You

You are a highly organised and proactive professional who thrives in a busy operational setting and takes pride in delivering outstanding customer service and accurate administration.

Ideally, you will have:

- Experience in Sales Support, Customer Service, Internal Sales, Order Management or a similar role.
- Experience within manufacturing, mining, industrial, engineering or supply chain environments.
- Solid communication and relationship-building skills.




- Excellent organisational skills with the ability to manage multiple priorities.
- High attention to detail and a commitment to accuracy.
- Experience using ERP systems such as JDE, SAP, Pronto, Oracle or similar.
- Strong Microsoft Office skills, particularly Excel, Outlook and Teams.
- A customer-focused, solutions-driven mindset.
- The ability to work collaboratively across multiple departments and stakeholder groups.

Most importantly, you're someone who takes ownership, follows through on commitments and enjoys contributing to a team that delivers high-quality outcomes for customers.

Why Join Multotec?

- Be part of a business where your contribution matters and your voice is heard.
- Work in an environment where ideas, initiative and continuous improvement are genuinely valued.
- Be supported by approachable leaders who encourage ownership, development and qualified growth.
- Build your career with a respected global organisation servicing Australia's leading mining operations.
- Enjoy a varied role with exposure to Sales, Supply Chain, Service and Warehouse operations.
- Work with industry-leading mineral processing products and solutions.
- Ongoing training and development opportunities to help you grow your skills and career.

Ready to Apply?

If you're organised, customer-focused and enjoy being at the centre of a busy operational environment, we'd love to hear from you. Join Multotec and play a key role in supporting our customers and delivering industry-leading solutions to the mining sector.

📌 Sales Operation Officer (Wangara)
🏢 Multotec
📍 Wangara