We’re looking for a driven and people-first Retail Store Team Leader to take the lead at our Stockland Cairns store.

This is an exciting opportunity to take ownership of your store’s performance, lead and develop a high-performing team, and deliver exceptional customer experiences in a fast-paced tech retail environment.

You’ll combine leadership, sales and hands‑on problem‑solving , with the opportunity to develop your technical skills along the way. Device repair experience is highly regarded but not essential — training and support will be provided!

About Us

Step into the future with PTC Phone Tech & Comm , Australia’s leader in Mobile & Tech! Since 2009, we’ve grown from a family‑owned business into a national success story with over 80 stores and 300+ passionate team members .

Specialising in Phone Accessories, Device Repairs, and Specialty Electronics, we’re on a mission to provide the best smart device solutions and lead the industry forward.

Join us and take your career to new heights in a dynamic, innovative and hands‑on environment!

To Be Successful in This Role, You Will:

- Oversee the day‑to‑day operations of the Stockland Cairns store, driving performance against sales targets and KPIs.
- Lead by example, supporting customers and delivering an exceptional in‑store experience.
- Train, mentor and motivate your team to achieve individual and store goals.
- Collaborate with your Area Manager and senior leaders to implement sales and operational strategies.
- Monitor store performance,



identify growth opportunities and take action to maximise results.
- Develop hands‑on technical and device repair skills, with training and support provided.
- Be the go‑to leader for troubleshooting, problem‑solving and supporting your team.

This Role Suits Someone Who…

- Enjoys leading and developing a team in a fast‑paced retail workplace.
- Thrives on a combination of leadership, sales and hands‑on work.
- Is passionate about technology and delivering great customer experiences.
- Enjoys working towards targets and celebrating team success.
- Values adaptability, continuous learning and personal development.
- Has an interest in device repairs, computers, mobile technology or electronics — experience is highly desirable but not essential.

To Succeed in This Role, You Will Be…

A Confident Leader: Experienced in leading a retail or customer‑facing team, or an experienced 2IC ready to take the next step.

Customer‑Focused: Passionate about creating memorable customer experiences and finding the right solutions.

Results‑Driven: Confident working towards sales targets and KPIs and motivating your team to achieve results.

A Strong Coach: Able to support, train and develop your team to reach their potential.

Hands‑On: Happy to get involved on the shop floor, support customers and learn technical and device repair skills.

Tech‑Savvy: Genuinely interested in mobile devices, technology and learning how things work.

As a Retail Store Team Leader , you’ll play

#J-18808-Ljbffr

📌 Footwear Retail Store Manager — Lead A High-Impact Team (Brisbane)
🏢 Footgear
📍 Brisbane