Import & Customer Service Administrator | 12-Month Contract

The Adecco Group is the world's leading provider of HR solutions. We deliver recruitment and career services to organisations and individuals across the employment life cycle. In Australia, Adecco has over 50 years of industry experience, making us a trusted provider of permanent and temporary recruitment solutions.

About Us

Our client is a large, well-established Japanese food brand with a strong global presence. They are seeking an organised and personable Import Administrator / Customer Service & Order Entry skilled to join their team on a 12-month contract.

This is a varied role covering customer service, order processing, imports and inventory administration.

Most importantly, we are looking for someone with excellent communication skills and exceptional attention to detail. You will communicate regularly with customers, suppliers and internal teams, while ensuring orders, shipping information and inventory records are processed accurately and efficiently.

Responsibilities

- Communicating with customers, suppliers and internal teams
- Coordinating shipping schedules and following up on shipment status
- Handling shipping documentation and updating goods-in-transit information
- Processing customer sales orders accurately and efficiently




- Checking orders and data for accuracy
- Providing professional and responsive customer service
- Managing inventory updates, stock movements and stock adjustments
- Processing freight invoices and assisting with stock receipting
- Maintaining order and inventory information in SAGE ERP and other internal systems
- Supporting stock reconciliation and stocktakes
- Assisting with general administration and ad hoc projects

Your Profile

- Excellent communication skills, with a friendly and professional approach
- Strong attention to detail and accuracy
- Confidence communicating with customers, suppliers and internal stakeholders
- Strong organisational and time-management skills
- A proactive approach and willingness to follow up when required
- The ability to manage multiple tasks and priorities
- A positive, team-oriented attitude Confidence using Microsoft Office and business systems

Previous experience in customer service, order processing, import administration, logistics, inventory or a similar administrative role would be highly regarded. Experience using SAGE or another ERP/order management system would also be an advantage.

For any enquiry, please contact 0427 407 ***.

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📌 Import & Customer Service Administrator | 12-Month Contract (Sydney)
🏢 Adecco Australia Group
📍 Sydney