Neuron is Australia's leading e-scooter operator; it differentiates itself by being the best partner to cities while setting the standard for safety and sustainable operations. Its parent company, Neuron Mobility Holdings, is one of the world's top shared e-scooter operators and the explicit market leader in the Asia-Pacific region.

Founded in 2016, Neuron is an industry pioneer and was the first to launch a docked e-scooter system. Since then, the company has introduced numerous industry firsts and innovations, including e-scooter battery swapping, geofencing control, and integrated helmets.

If you are passionate about making a real-time impact and want the opportunity to play an instrumental part in our growth story, we want you riding for our team!

Job Description

Our Operations Drivers are our team on the ground, driving service vehicles to manage our e-scooter and e-bike fleet. This includes being in charge of a service vehicle (typically a van, ute or small electric vehicle) and picking up e-scooters/ e-bikes across the city and moving them to high demand locations and swapping batteries. This hands-on, high impact role that will suit people who love driving, love physical work and looking for an exciting challenge.

This is a full time 12-month fixed-term role, five shifts per week across four weekday mornings and one weekend day.

- Operate our vans/utes to deploy, redistribute and swap batteries on our fleet of e-vehicles
- Patrol the city to ensure that our e-vehicles are appropriately parked and that the city remains neat and tidy
- Conduct in-field quality checks and collect any damaged e-vehicles for repair at the warehouse




- Perform basic maintenance on e-vehicles to ensure that our riders will continue using the safest and most reliable vehicles
- Evaluate and provide feedback to the Operations team on current and potential parking locations.
- Report any bad behaviour of riders to the Operations team.
- Support the marketing and promotion of Neuron's services, such as by helping people who have questions about the company, how to create a Neuron account or how to safely ride an e-vehicle
- Assist with recovering lost and missing scooters
- Follow established safety procedures and techniques to perform duties
- Problem solve issues when in the field and find creative ways to overcome obstacles.
- Perform adhoc tasks as required

Skills and Experience

- Valid Driver License
- Excellent driving skills, you need to treat the vehicle like your own.
- Comfortable driving a van/ute (previous van / heavy vehicle driving experience desirable)
- Willing and able to complete physically demanding work, you will be lifting our e-vehicles of up to 34kgs in and out of the vehicle throughout your shift
- Smartphone savvy with access to your personal phone. You will be using the operations app and Slack throughout your shift
- Good communicator capable of working with both internal staff and customers
- The ability to work independently on shift as well as within a team
- A sharp eye for detail and genuine pride in the quality of your work
- Willingness to learn, adapt, and take on new procedures as the operation evolves

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📌 Operations Driver (Townsville City)
🏢 Neuron Mobility
📍 Townsville City