Customer Reliability & Incident Lead (Redmond)

Customer Reliability & Incident Lead (Redmond)

18 Oct
|
Perseus Group, Constellation Software
|
Redmond

18 Oct

Perseus Group, Constellation Software

Redmond

Perseus Group seeks a Customer Reliability Specialist to safeguard the stability and performance of MAJIQ solutions in customer environments. You will own incidents, diagnose complex issues, coordinate cross-functional teams, and provide explicit updates to customers and stakeholders throughout the lifecycle.

You will translate technical findings for both technical and non-technical audiences, while building trust and reducing recurrence through proactive diagnostics and knowledge base improvements.

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📌 Customer Reliability & Incident Lead (Redmond)
🏢 Perseus Group, Constellation Software
📍 Redmond

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