18 Oct
|
Anastasia Beverly Hills
|
Sydney
18 Oct
Anastasia Beverly Hills
Sydney
Job Description
n The Beauty Advisor role is designed for someone passionate about people and customer service, with experience in retail, makeup, and training. The ideal candidate must be a strong seller, capable of engaging, advising, and closing a sale while adhering to retailers’ rules and standards.n
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n A Beauty Advisor should consistently achieve sales targets and be open to coaching from the ABH leadership team. They must possess excellent communication skills and be able to establish team-oriented relationships both internally and externally. A passion for customer service, artistry, and a business mindset is essential for success in this role.n
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n This position on offer, is a Seasonal Casual with the possibility of converting to a full time role based in, but not limited to, Sydney’s flagship Sephora store, Pitt St.n
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Key Responsibilitiesn
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- Deliver exceptional customer service, building lasting relationships to drive customer loyalty and upselling opportunities.
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- Be responsible for achieving personal targets and KPIs.
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- Provide regular product updates to keep the staff informed and engaged, ensuring continuous brand visibility and sales support.
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- Apply coaching feedback and receive constructive input professionally.
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- Support the team in meeting visual merchandising standards.
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- Ensure the proper maintenance of the workspace on a daily and weekly basis, including:
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- Restocking,
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- Managing testers,
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- Monitoring stock levels and reporting out-of-stock products. Including working with Sephora IC team to report any discrepancies with physical on hand stock vs system.
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- Maintain solid communication with in-store teams (managers, sales associates, store directors, and other brands) to foster synergy and a collaborative work environment.
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- Adhere to the ABH dress code while continuously evolving looks to reflect current trends. Including wearing full ABH face and wearing a brush belt to every shift.
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- Meet deadlines by ensuring accurate daily reporting, including but not limited to sales performance, customer insights, competitors information and stock updates.
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- Availability required on peak selling days, to start, Thurs – Saturday, including some Sundays and late night trade with full availability required for key Sephora sale periods, including but not limited to Beauty Pass Sales, Black Friday Sales, Winter Frenzy & Afterpay Sale.
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Job Requirementsn
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- 3-5 years of experience in cosmetic retail sales, preferably in a fast paced environment.
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- Proven ability to deliver exceptional customer service and build trust-based relationships with clients.
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- Track record of overachieving personal sales targets (KPIs).
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- Ability to work collaboratively and build positive and effective business relationships with leadership and colleagues.
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- Excellent communication skills and strong in-store customer relationship management.
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- Strong organizational skills and attention to detail in meeting deadlines and completing administrative tasks (reporting, feedback, stock monitoring).
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- Upholding a positive, and professional presence at all times
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- Self-motivated, confident and goal oriented.
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- Majority of time is spent in-store, with the exception of team meetings or 1-on-1 meetings with direct managers which can be taken from an outside store environment.
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- Comfortable working in a Sephora environment.
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- Submitting all administrative requirements on time, including weekly feedback and submission of timesheets.
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What We Offern
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- Working for an Iconic Globally recognized beauty brand.
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- Thorough induction and immersive training to set you up for success from day one.
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- Specialist Anastasia Beverly Hills training, including Golden Ratio (brow) and Makeup artistry skills.
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- The opportunity to grow your artistry and retail career with Anastasia Beverly Hills.
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- Supportive leadership team.
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- Competitive Salary.
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- Gifted products throughout the year.
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📌 Beauty Advisor- Seasonal - Sydney, Australia
🏢 Anastasia Beverly Hills
📍 Sydney