18 Oct
|
Healius
|
Sydney
Healius is seeking a Senior Customer Specialist - Complaints to lead the end-to-end management and resolution of patient and practitioner complaints across Pathology services. Based at Liberty Place in Sydney CBD, you will investigate, categorize and respond with transparent, empathetic communications, ensuring service standards and regulatory obligations are met.
You will engage with stakeholders, analyse trends, and drive continuous improvement to enhance customer experience and outcomes across
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📌 Senior Customer Experience Lead: Complaints (Sydney)
🏢 Healius
📍 Sydney