Essential ENT Victoria is a specialist medical practice primarily based in Bendigo, but servicing the whole of Victoria. We are a small administrative team that prides ourselves on providing outstanding and efficient patient care.

We are now seeking an enthusiastic individual to join our fast paced practice. The ideal candidate will be someone keen to excel in an administrative role who is capable of multi-tasking, has clear and confident communication skills and attention to detail. Experience is not required for the right candidate.

The Role:

The candidate selected will be one of the first friendly faces patients see when coming into our practice. They will be responsible for answering any questions patient may have, in person, over the phone and via email. They will also be responsible for booking and managing patient appointments, processing patient payments and inpatient billing, and managing correspondence.





Skills Required:

- Solid attention to detail.
- Well developed interpersonal, written and oral communication skills.
- Fast learner.
- Excellent organisational skills.
- Ability to work well under pressure in a fast paced environment.
- Ability to work well independently and within a team.
- Excellent phone matter.
- Flexible availability (early mornings and late evenings).
- Professional attitude and presentation.
- Positive attitude and willing to learn.

Job Requirements:

Please note customer service and/or medical reception experience will be highly regarded but is not essential for the role.

Please note that due to the high volume of applications, only successful candidates will be contacted.

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📌 Administration Assistant (Bendigo)
🏢 Essential ENT Victoria
📍 Bendigo