About the Division

The Regulatory Operations Division oversees regulatory and compliance operations, including incident response, compliance monitoring and investigations. It is responsible for the approval of NDIS providers, suitability assessments and manages the national NDIS Worker Screening database. It uses a range of compliance and enforcement tools to support quality services and safeguarding of participants.

About this chance

The Regulatory Compliance / Investigation Officer is responsible for undertaking reviews, site inspections, investigations, and compliance activities under direction of a Senior Regulatory Compliance / Investigation Officer or Assistant Director to ensure that providers and workers who have obligations under the NDIS Act are meeting those obligations and are held accountable. Enforcement professionals administer and enforce government and corporate regulations and standards.

In addition to filling the advertised vacancy, we intend to establish a merit pool for future vacancies should suitable candidates be identified through this recruitment process.

The key duties of the position include:

Duties may include, but are not limited to, the following:

- Conducting investigations and compliance activities, formal interviews, executing warrants, collecting / assessing / presenting evidence, information management / disclosure, undertaking site inspections and reviews into NDIS providers, workers and their response to issues of safety, well-being, and quality of support for people with disability.
- Use official notes to prepare compliance reports,



correspondence and briefing papers including recommendations and ensure that non-compliance issues are identified, recorded, and appropriately escalated.
- Liaising with other government agencies and stakeholders, sharing information to address quality and safeguarding risks associated with supports and services.

Please review the Candidate Information Pack for a full description of duties and other position requirements.

Eligibility

Qualifications

- Certificate IV in Government (Investigations), a degree in the field of law, policing, criminology, intelligence or equivalent, or
- Relevant experience that would meet the threshold for recognition of prior learning towards a relevant qualification and a willingness to obtain that qualification.

Authorised Person

- Willingness to undertake any necessary training as required pertaining to the exercising of powers as an Authorised Person under the Regulatory Powers (Standard Provisions) Act, 2014.

Travel

- Ability to undertake regular travel, sometimes at short notice, and to conduct site visits.
- Note that workplace adjustments can be provided to facilitate travel. Candidates can make further inquiries with the contact person for further information.

Pre-employment

To be considered in this role, candidates will need to:





- Be an Australian Citizen, and
- Have a favorable National Police Check, and
- Have or be willing to obtain and maintain a Baseline Vetting security clearance. Should business need arise, be willing to obtain and maintain a Negative Vetting Level 1 or Negative Vetting Level 2 security clearance. See AGSVA website for more details; and
- Complete a NDIS Commission external influences and associations declaration form.

Notes
Getting to know the National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission (NDIS Commission) offers roles that make a real difference in the community. As the dedicated national regulator of NDIS service providers and workers in Australia, the NDIS Commission upholds the rights of NDIS participants to quality and safe supports or services, including those received under the National Disability Insurance Scheme (NDIS). The NDIS Commission encourage applications from people with disabilities, LGBTQIA+ people, women and people with diverse linguistic and cultural backgrounds. The organisation recognises the richness of Aboriginal and Torres Strait Islander culture, and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and service delivery. The NDIS Commission participates in the Australian Public Service RecruitAbility Scheme which provides equitable adjustments for applicants with disability A full definition of disability is included on this website Definition of Disability.

📌 Regulatory Compliance / Investigation Officer (Perth)
🏢 NDIS Quality and Safeguards Commission
📍 Perth