Infrastructure Engineer - ServiceNow

Cue-X is seeking an experienced Infrastructure Engineer to support the deployment, configuration and ongoing operation of infrastructure for an on-premise ServiceNow environment.

The successful candidate will bring strong infrastructure engineering skills and prior experience deploying ServiceNow within an on-premise environment. Kubernetes experience will be highly regarded.

Key Responsibilities

- Build, configure and maintain the infrastructure supporting the ServiceNow setting.
- Support deployment activities, including environment preparation, installation, configuration, testing and transition into operation.
- Work with application, network, security and platform teams to resolve infrastructure dependencies.
- Configure and troubleshoot server, storage, networking and virtualisation components.
- Implement monitoring, logging, backup and recovery arrangements.
- Support infrastructure patching, upgrades, security hardening and performance tuning.
- Investigate incidents and resolve infrastructure availability, connectivity and performance issues.




- Develop deployment guides, technical documentation and operational runbooks.
- Contribute to automation and repeatable deployment processes.
- Support Kubernetes environments where required.

Consultant Requirements

- Active AGSVA Security Clearance.
- Australian Citizenship.
- Experience working in government, Defence or other secure enterprise environments.

About Cue-X

Cue-X is a boutique Canberra based consultancy specialising in ICT transformation and workforce capability across Defence, Federal Government and large organisations. cue-X understands the complex technology, security and workforce challenges associated with mission critical programs. We partner with organisations to complement existing teams, uplift capability and provide highly skilled, locally based security cleared professionals who can successfully design, implement and support secure, efficient and modern technology environments.

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📌 Infrastructure Engineer – ServiceNow (Canberra)
🏢 Cue-X
📍 Canberra