18 Oct
|
2 Shores Holiday Village
|
The Entrance North
18 Oct
2 Shores Holiday Village
The Entrance North
About the role
Two Shores Holiday Park is looking for a proactive, hands-on Office Manager to run the day-to-day operation of the park. It’s a broad role: you’ll make sure the park runs smoothly, guests are happy and the business keeps growing.
This is a live-in caretaker position. You’ll live in the manager’s residence and be on call for after-hours emergencies.
What you’ll do
• Lead the team: manage, train and develop all staff, including scheduling cleaners and handling HR for a small business, together with our External Grounds Manager.
• Keep standards high: check cabins before guests arrive, oversee cleaning quality, and order linen, cleaning supplies, guest consumables and front-office stock.
• Run the office: end-of-day closing, and debtor management for tourists and permanent residents, managing and taking bookings, customer and resident management.
• Grow occupancy: promote the park through social media, booking sites, direct marketing, special offers and group promotions.
• Look after customers: listen to guest feedback, improve our services and encourage positive online reviews.
• Manage suppliers and stakeholders:
keep supplier relationships strong and invoices accurate, and work with government and non-government agencies on low-cost housing opportunities.
• Report and improve: give the Directors regular reports, work to agreed budgets and targets, and look for cost savings and new sources of revenue.
About you
• Experience in accommodation, hospitality or holiday park management, or a similar office and operations role
• Confident with bookkeeping, reconciliations and office systems
• A robust leader who can manage, train and motivate staff
• Marketing-minded and comfortable with social media and online booking platforms
• Proactive: you fix problems before they happen and look for ways to improve
• Happy to live on site, work weekends and peak periods, and be on call after hours
• Shares our values: Safety, Respect and Quality
What we offer
• Live-in accommodation in the manager’s residence
• The chance to shape and grow a holiday park business with supportive Directors
📌 Office Manager (Live-in) – Holiday Park (The Entrance North)
🏢 2 Shores Holiday Village
📍 The Entrance North