About the role

Reporting to the Director, the Quality Assurance Manager will be responsible for coordinating quality assurance activities, monitoring compliance with established procedures, investigating non-conformities and recommending improvements to quality systems. The successful applicant will work with production and packing teams to maintain product standards, improve traceability, reduce quality defects and ensure that quality issues are addressed effectively.

Key responsibilities

- Develop, implement and maintain quality assurance procedures and systems for fresh produce handling, processing and packing operations.
- Monitor compliance with food safety requirements, hygiene standards, washing and sanitising procedures, and relevant workplace procedures.
- Establish and maintain quality control procedures to ensure produce meets customer specifications for freshness, appearance, size, weight, maturity and presentation.
- Oversee incoming produce inspections and identify defects, contamination, pest damage, disease, discolouration and other quality issues.
- Review quality inspection reports, rejected produce records, batch traceability documentation, product labels and dispatch records.
- Investigate quality incidents, identify root causes, coordinate corrective and preventive actions, and monitor their effectiveness.
- Coordinate internal quality inspections and audits, maintain audit documentation,



and support external food safety, customer and certification audits where applicable.
- Monitor processing conditions, washing and sanitising controls, sampling results and other relevant quality indicators.
- Develop and implement quality improvement initiatives to reduce product rejection, minimise waste and improve operational consistency.
- Train and guide employees on quality standards, food safety practices, hygiene requirements and correct handling procedures.

About you

- Relevant experience in quality assurance, food production, agricultural operations or fresh produce processing.
- Knowledge of food safety, quality inspection, traceability and non-conformance management.
- Experience maintaining quality documentation and investigating product defects.
- Ability to analyse quality issues and coordinate corrective actions.
- Experience training, guiding or supervising employees.
- Robust communication, organisational and problem-solving skills.
- Relevant qualifications in Agriculture, Food Science, Quality Management or a related field will be considered favourably.

About us

Freshgro operates in agricultural produce handling and fresh-ready salad packing. We are committed to delivering quality produce that meets customer specifications and applicable food safety requirements.

📌 Quality Assurance Manager (Richmond)
🏢 FreshGro Tasmania
📍 Richmond