About the role

You will be joining a team of experienced eye specialist doctors and become a crucial member of a small, closely knit and friendly team with proven track record of delivering highest level of specialist care to patients, helping them to achieve their best vision. The successful applicant should have a can-do attitude and a keen willingness to learn. All required training, guidance and support will be provided by senior receptionists.

Key responsibilities

- Communicating in a friendly & professional manner with patients/carers.

- Booking patient appointments & hospital admissions using Genie software.

- Processing payments from patients, Medicare or Health Funds.

- General administration & office duties.

- Liaising with other medical practices, hospitals & optometrists.

About you

- Strong customer service & people skills.

- Strong computer literacy/skills & typing speed of over 50 wpm.





- Excellent time management skills & ability to multi-task.

- Able to work both independently & collaboratively in a team.

- Well presented & friendly with a qualified attitude.

- Excellent verbal & written communication skills.

- Friendly & polite telephone manner.

- Desirable: Ability to speak an additional language, in particular Korean, Mandarin or Cantonese.

- Desirable: Prior medical receptionist or customer service/retail work experience.

- Desirable: Experience with medical practice software (Genie).

About us

You will be joining a specialist eye clinic in the commercial hub of Eastwood, close to public transport and a short 3-minute walk from Eastwood train station.

📌 Medical Receptionist - Part Time (Eastwood)
🏢 Eastwood Eye Specialists
📍 Eastwood