Pooltime Belmont and Morley have been proudly servicing pools for the community for the past 30 years and pride ourselves on high quality workmanship and excellent customer service. We provide sales and regular servicing to the surrounding areas and local businesses. Many of our clients have been trusting us with their pool health for over 25 years

We are a family run business looking to hire a friendly, motivated and dedicated person to join our team. We are hiring on a full time basis offering above award conditions for the right candidate. We are committed to providing our customers with expert advice, high-quality products and exceptional customer service. We pride ourselves on our knowledgeable staff, competitive pricing and welcoming store environment.

Pooltime specialises in:

- Providing outstanding customer service

- High quality workmanship

- Providing excellent service at affordable prices

- Placing importance on great employee relationships - rewarding the team with networking events and thank you days.

About the role

We are seeking a Pool Shop Assistant to join our team at our Belmont location. This is a full-time position offering an exciting prospect to work in a dynamic retail environment. As a Shop Assistant, you will be at the heart of our operations, delivering excellent customer service, maintaining our store to the highest standards, and supporting the smooth running of our business. Your enthusiasm and willingness to learn will be crucial to your success in this role.

Key responsibilities

- Provide friendly, professional and knowledgeable customer service, assisting in finding the right pool/spa products and equipment

- Water test analysis with advice on chemicals required to maintain a healthy pool/spa

- Process customer transactions accurately and efficiently





- Maintain a clean, tidy and well-organised retail space, including restocking shelves and ensuring product displays are attractive and properly labelled

- Answer customer enquiries about products, pricing and services with accuracy and enthusiasm

- Assist with loading and unloading stock deliveries and storing items appropriately

- Support the management team with promotional activities and seasonal displays

- Handle cash and card payments responsibly and maintain till accountability

- Contribute to a positive team environment and support colleagues when required

What we're looking for

- Strong customer service skills with a genuine desire to help customers make informed purchasing decisions

- Reliability and the ability to work well as part of a team

- Basic numeracy skills and ability to handle transactions accurately

- Physical capability to lift, carry and move stock safely

- Excellent communication skills, both verbal and written

- A positive attitude and willingness to learn about pool and spa products

- Availability to work full-time hours, potentially including weekends

- Experience in retail or customer-facing roles is desirable but not essential; training will be provided to suitable candidates

What we offer

We offer a competitive salary package and a supportive working environment where you can develop your skills and progress your career. You will receive on-the-job training to help you become an expert in pool and spa products. We believe in investing in our team members and providing opportunities for personal and professional growth.

Apply now

If you are interested in joining the Pooltime Belmont team and believe you have the skills and enthusiasm we are looking for, we would love to hear from you. Please submit your application today.

📌 Pool and Spa - Shop Assistant (Belmont)
🏢 Pooltime Belmont
📍 Belmont