Reports to: Service Provider

Employment type: Full time

Location: Glenroy

About the Role

We are seeking an experienced and passionate Centre Director to lead our early learning centre. You will be responsible for the day-to-day operations, staff leadership, regulatory compliance, and delivering high-quality education and care outcomes for children and families.

Key Responsibilities

● Oversee daily operations of the centre, ensuring compliance with the National Quality Framework (NQF), National Quality Standard (NQS), and Education and Care Services National Regulations

● Lead, mentor, and manage educators and support staff, including rostering, performance management, and professional development

● Manage enrolments, occupancy, and waitlists to meet budget and utilisation targets

● Manage the Child Care Subsidy (CCS) process, including enrolment confirmations, session reporting, attendance reconciliation, and liaising with Services Australia/the Child Care Subsidy System (CCSS) to resolve discrepancies

● Build and maintain strong relationships with families, addressing concerns and ensuring high satisfaction

● Maintain the centre's Quality Improvement Plan (QIP) and lead preparation for Assessment and Rating visits

● Ensure all policies and procedures (health, safety, child protection, WHS) are implemented and followed

● Manage centre budget, including staffing costs, resources,



and P&L; reporting to ownership

● Ensure staff-to-child ratios and qualification requirements are met at all times

● Handle incident reporting, notifications to regulatory authorities, and family communications as required

● Drive a positive centre culture aligned with the service's philosophy and values

Qualifications & Requirements

● Diploma or Bachelor's degree in Early Childhood Education and Care (ACECQA-approved)

● Minimum 10 years' experience in early childhood education, including at least 5 years in a leadership/management role

● Current Working with Children Check (WWCC)

● Current First Aid, CPR, Asthma and Anaphylaxis certification

● Sound knowledge of the NQF, NQS, EYLF (Early Years Learning Framework), and relevant state regulations

● Strong leadership, communication, and organisational skills

● Experience with rostering, budgeting, and centre management software (e.g., Employment Hero, Xplor, QikKids, or similar)

● Demonstrated experience managing Child Care Subsidy (CCS) processes, including the CCSS provider/service portal, enrolments, and session report submissions

Preferred

● Experience achieving or maintaining "Meeting" or "Exceeding" NQS ratings

Previous experience opening or turning around

Pay: $76,500.00 – $120,000.00 per year

Benefits:

- Employee discount

Work Location: In person

📌 Center Director (Glenroy)
🏢 JoyfulHearts Early Learning Centre
📍 Glenroy