Insurance Administrator - Contract - $35 per hour + Super

Monday to Friday | 9:00am - 5:00pm

Are you an experienced insurance administrator with exposure to group insurance inside superannuation ? This is a great prospect to join a busy, supportive team where you’ll manage policy and claims processes end-to-end, liaise with key stakeholders (insurers, trustees and internal teams), and contribute to continuous improvement.

Key responsibilities

- Process insurance applications, alterations and cancellations across Death, TPD and Income Protection cover.
- Coordinate underwriting requirements, including medical evidence requests and follow-ups with insurers.
- Manage end-to-end claims processing , including assessment support, documentation collation, and payment coordination.
- Liaise with insurers, trustees and external stakeholders to resolve complex cases efficiently and professionally.
- Calculate and reconcile insurance premiums within member accounts.




- Maintain accurate insurance records across administration systems.
- Ensure work is completed in line with superannuation legislation , trust deeds and policy terms.
- Identify process improvements and contribute to continuous improvement initiatives.

Skills & experience
- Experience in superannuation, insurance, or financial services administration .
- Understanding of group insurance within super (highly regarded).
- High attention to detail and proven ability to manage sensitive/confidential information .
- Strong stakeholder management and communication skills.
- Ability to manage multiple cases and prioritise competing deadlines.
- Familiarity with administration platforms (e.g. Acurity, SuperB , or similar).

#J-18808-Ljbffr

📌 Insurance Administrator (Melbourne)
🏢 Fuse Recruitment
📍 Melbourne