We are seeking a motivated and detail-oriented Junior Sales and Customer Service Coordinator to join our growing balloon printing business.
This is a part time/full time administration and customer support role ideal for someone who is organised, reliable, and eager to learn. Training will be provided for artwork approvals in Adobe design softwares, quoting systems, shipping platforms, and internal processes.
You will assist with customer enquiries, preparing quotes, sending artwork approvals, taking payments, and coordinating shipping and dispatch tasks.
Key Responsibilities
Customer Service & Sales Support
- Prepare and send customer quotes
- Follow up pending approvals and payments
- Assist customers with order information and freight options
- Process sales orders and basic administration tasks
Artwork Approvals
- Send artwork proofs to customers for approval
- Check artwork matches customer order details
- Ensure approvals are received before production
- Maintain accurate artwork approval records
Dispatch & Shipping
- Create shipping labels and dispatch paperwork
- Book courier and freight pickups
- Track shipments and update customers if required
- Assist with dispatch coordination and packing preparation
Skills & Experience
- Strong attention to detail and accuracy
- Good communication and phone manner
- Basic computer and administration skills
- Organised and able to multitask
- Positive attitude and willingness to learn
- Customer service experience preferred but not essential
Experience with Adobe software, shipping platforms, or CRM systems is helpful but training will be provided.
Employment Details
- Full time/Part-time Position
- Monday to Friday Immediate start available
About You
You are:
- Reliable and punctual
- Friendly and professional
- Comfortable working in a fast-paced environment
- Able to follow processes carefully
- Willing to learn new systems and procedures
This is a great opportunity for someone wanting to build experience in customer service, administration, and dispatch within the promotional printing industry.
Pay: From $27.00 per hour
Work Location: In person
📌 Sales and Customer Service Coordinator (Richlands)
🏢 Specialty Balloon Printers
📍 Richlands
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.