We have an excellent prospect for a Customer Service Consultant to join our team on a permanent full-time basis in Acacia Ridge, Brisbane.

The core responsibilities in this role include:

- Proactively making outbound calls to our existing customers to promote our products and services
- Resolving customer queries quickly and accurately
- Scheduling appointments for residential customers
- Converting incoming enquiries into sales opportunities
- Liaising with your fellow colleagues
- Meeting calls and internal sales targets
- Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

Requirements :

- Experience working in customer service or call centre environments (essential)
- Demonstrated experience in phone sales and converting inquiries into sales
- Proficient with communicating verbally and electronically




- Able to work calmly under pressure while multi-tasking
- Proven problem-solving skills
- Ability to focus on delivering a 'wow' experience to customers
- Ability to work in a team environment to support fellow colleagues
- Professional, reliable, and punctual. Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business that employs some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

📌 Customer Service Consultant (Acacia Ridge)
🏢 Rentokil Initial
📍 Acacia Ridge