Are you looking for a stable, long-term role within a practice that prioritises compassionate client care ?

At ASK Psychology , our mission is to deliver accessible, high-quality psychological support.

Towards this, we are currently seeking someone with the maturity, availability, flexibility, and previous experience in a fast-paced busy practice, to ensure the smooth flow of our clinic's daily operations and client experience.

The Role: High Volume Coordination.

This position requires a high degree of professional stamina. You will be responsible for maintaining the operational rhythm of a clinic supporting 6-7 psychologists.

Your Key Responsibilities :

- Clinical Coordination : Managing the complex schedules of our practitioners and acting as the primary point of contact for client queries.
- Systems Management : Executing GP Mental Health Systems with precision (Medicare codes, processing claims, and managing referrals).
- Operational Excellence : Managing client records with absolute confidentiality, processing payments, managing busy bookings, and maintaining up-to-date paperwork.
- Creating a safe and welcoming experience for everyone who walks through our doors.

What You Will Bring :

- Proven Experience : You have a background (minimum 1-2 years) in managing busy admin environments and developing effective systems. Prior experience in a Healthcare or Psychology setting is highly desirable , particularly familiarity with Halaxy software system and Medicare billing.
- Autonomous Front-Desk Management : You are capable of multi-tasking & managing the front desk independently .



This includes the ability to simultaneously navigate client interactions, resolve queries, and maintain every-day systems independently.
- Composed & Effective : You possess the ability to stay calm, organised and complete tasks, even when the clinic gets fast-paced.
- Professional Communication : You offer clear, skilled verbal and written communication.
- Tech Savvy : Can solve software or administrative glitches with initiative. Familiarity with Apple/ Mac computers .
- Reliability & Flexibility : You are available 2 days per week, Mondays & Fridays (9:00 am - 4:30 pm) , with the capacity and flexibility to take on additional hours to cover leave or busy periods. (No weekends required).
- Local Focus : Preferably residing in a suburb close to Fremantle to ensure an easy and reliable commute.
- Current or willing-to-obtain Working with Children Check

Please Note : This is a long-term, secure position. We are seeking a dedicated partner for our practice’s ongoing growth; as such, this role is not suited for students or recent graduates looking for short-term experience.

What We Offer We're committed to your growth and work-life balance in this rewarding, long-term role:

- On-the-job training
- Staff pantry stocked with snacks, tea, and coffee to keep you energised.
- Shared free onsite parking
- The chance to connect and unwind with your friendly colleagues at our team get-togethers.

Ready to bring your compassion and exceptional administrative support to a team that truly values its people?

I look forward to hearing from you! :)

Warmest Regards, Auretta Kummar (Principal & Clinical Psychologist)

📌 Receptionist/ Clinic Admin (Fremantle)
🏢 ASK Psychology
📍 Fremantle