1. Reception duties including answering the telephone, making appointments using ZANDA ( booking software), greeting patients, maintaining the tidy and clean presentation of the waiting room, restocking brochures and ensuring relevant patient information is on display.
2. Using HICAPS and EFTPOS to take patient payments and ensuring accounts are correct on a daily basis.
3. Ensuring Workcover, Medicare and other billing claims are processed in a timely manner.
4. Maintaining the confidentiality and privacy of patients and their records at all times.